Role : Customer support Executive. Location : Manesar, Haryana We are seeking a dedicated and customer-focused Customer Support Executive to join our team. In this role, you will be the first point of contact for our valued customers, responsible for addressing their inquiries, resolving issues, and ensuring a seamless and positive service experience, primarily through inbound and outbound telephone calls.Key ResponsibilitiesHandle Customer Calls: Manage
Role : Customer support Executive. Location : Manesar, Haryana We are seeking a dedicated and customer-focused Customer Support Executive to join our team. In this role, you will be the first point of contact for our valued customers, responsible for addressing their inquiries, resolving issues, and ensuring a seamless and positive service experience, primarily through inbound and outbound telephone calls.Key ResponsibilitiesHandle Customer Calls: Manage
We are seeking enthusiastic and detail-oriented individuals to join our team as Customer Services Executive (Survey QC & Updation) in Kochi. This is a field-based role that involves extensive travel within designated areas of Kochi to conduct quality checks (QC) and update information related to ongoing or recently completed surveys, primarily focused on water connections.This position is ideal for fresh graduates or anyone looking to start their career
We are seeking enthusiastic and detail-oriented individuals to join our team as Customer Services Executive (Survey QC & Updation) in Kochi. This is a field-based role that involves extensive travel within designated areas of Kochi to conduct quality checks (QC) and update information related to ongoing or recently completed surveys, primarily focused on water connections.This position is ideal for fresh graduates or anyone looking to start their career
Collaborate Across Teams: Work closely with Sales, Logistics, QA/QC, and Planning teams toensure orders are processed on time and any issues are quickly resolved.• Maintain Accurate Records: Keep detailed and up-to-date records of all client interactions, includingorder statuses, samples, quotes, and payments.• Daily Updates: Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibilityand accountability for ongoing tasks.• Manage
Collaborate Across Teams: Work closely with Sales, Logistics, QA/QC, and Planning teams toensure orders are processed on time and any issues are quickly resolved.• Maintain Accurate Records: Keep detailed and up-to-date records of all client interactions, includingorder statuses, samples, quotes, and payments.• Daily Updates: Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibilityand accountability for ongoing tasks.• Manage
Role - Institution Support Executive (Tender Business) Location - Manayata Tech Park Duration - 1 Year and renewable Role & responsibilities Position: Institution Support Executive (Tender Business) Eligibility Criteria- Minimum 2 years of experience in the tender business or a related field.Qualifications: Graduation in any stream. Sound knowledge of MS Office Suite (Word, Excel, PowerPoint) Proficient written and verbal communication skills in
Role - Institution Support Executive (Tender Business) Location - Manayata Tech Park Duration - 1 Year and renewable Role & responsibilities Position: Institution Support Executive (Tender Business) Eligibility Criteria- Minimum 2 years of experience in the tender business or a related field.Qualifications: Graduation in any stream. Sound knowledge of MS Office Suite (Word, Excel, PowerPoint) Proficient written and verbal communication skills in
Location: JuinagarShift Timing: General ShiftWork Mode: 5 days work from the officeNotice Period: 15–30 days Experience Requirement:2–3 years of experience is required in providing support to customer queries and requests via email.Educational Qualification (Must-Have): Master’s degree in Chemistry, Life Sciences, Biochemistry, or related fields of Science.Excellent written and spoken English communication skills.Ability to understand incoming queries and
Location: JuinagarShift Timing: General ShiftWork Mode: 5 days work from the officeNotice Period: 15–30 days Experience Requirement:2–3 years of experience is required in providing support to customer queries and requests via email.Educational Qualification (Must-Have): Master’s degree in Chemistry, Life Sciences, Biochemistry, or related fields of Science.Excellent written and spoken English communication skills.Ability to understand incoming queries and
Job Title: Senior Customer Care Executive – D2C WebsiteLocation: Gurgaon / HybridType: Full-TimeAbout Us:Garden Silk Mills Pvt Ltd is an established manufacturer of POY, FDY, DTY, polyester chips,speciality yarns, polyester fabrics and sarees. Renowned for its exquisite sarees, Garden Varelicombines tradition with innovation to create timeless fashion. With a rapidly growing D2C e-commerce presence, we are dedicated to delivering exceptional products and
Job Title: Senior Customer Care Executive – D2C WebsiteLocation: Gurgaon / HybridType: Full-TimeAbout Us:Garden Silk Mills Pvt Ltd is an established manufacturer of POY, FDY, DTY, polyester chips,speciality yarns, polyester fabrics and sarees. Renowned for its exquisite sarees, Garden Varelicombines tradition with innovation to create timeless fashion. With a rapidly growing D2C e-commerce presence, we are dedicated to delivering exceptional products and
Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission, error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on
Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission, error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on
Core Responsibilities:Manage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Follow communication scripts and protocols to ensure consistency and quality in customer interactions.Keep records of customer interactions, process customer accounts, and file documents.Go the extra mile to engage customers and provide a
Core Responsibilities:Manage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Follow communication scripts and protocols to ensure consistency and quality in customer interactions.Keep records of customer interactions, process customer accounts, and file documents.Go the extra mile to engage customers and provide a
The Opportunity:We are seeking a proactive, empathetic, and highly organized Customer Experience Executive to be a pivotal link between our Global Engineering Center’s competence teams and our internal group company stakeholders. This role is crucial for ensuring exceptional satisfaction with the engineering services we deliver. You will be the voice of our internal clients, advocating for their needs, fostering strong partnerships, and driving continuous
The Opportunity:We are seeking a proactive, empathetic, and highly organized Customer Experience Executive to be a pivotal link between our Global Engineering Center’s competence teams and our internal group company stakeholders. This role is crucial for ensuring exceptional satisfaction with the engineering services we deliver. You will be the voice of our internal clients, advocating for their needs, fostering strong partnerships, and driving continuous
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