5 customer support executive jobs found for you.

Key ResponsibilitiesCustomer ServiceHandle customer inquiries via phone, email, chat, and other communication channels.Provide accurate information regarding products, services, policies, and procedures.Resolve customer concerns and complaints in a timely and professional manner.Maintain high levels of customer satisfaction and service quality.Escalate complex cases to relevant departments when required.Refund ManagementProcess customer refund requests as

Key Responsibilities Handle customer inquiries and complaints through multiple channels. Manage order tracking, returns, replacements, refunds, and delivery-related issues. Respond to customer messages on marketplaces and the company website. Coordinate with warehouse, logistics, sales, and marketing teams for issue resolution. Maintain customer records and prepare service reports. Monitor customer reviews and collect feedback for process

Position- Customer Handling Supervisor ( KAM )Location: Mumbai Qualification- Any Graduate Job Responsibilities:Customer Relationship Management:Act as the primary point of contact for customers, ensuring their queries and issues are handled promptly and professionally.Basic computer MS word Excel, PowerPoint skills and mail chat Data maintenance MIS preparation & PPTBuild and maintain strong, long-term customer relationships to support business

Job Title: Door-to-Door Field ExecutiveLocation: SalemField-based (Assigned zones/wards)Job Summary:The Door-to-Door Field Executive is responsible for visiting households and commercial establishments to support Suez project activities such as waste collection awareness, water service coordination, customer engagement, and issue resolution.Key Responsibilities:Conduct door-to-door visits in assigned areas on a daily basisCreate awareness about:Waste

Process: International Voice / UK Process (Blended: Voice, Email, & Chat) experience6