8 customer support executive jobs found for you.

Key Responsibilities Handle customer inquiries and complaints through multiple channels. Manage order tracking, returns, replacements, refunds, and delivery-related issues. Respond to customer messages on marketplaces and the company website. Coordinate with warehouse, logistics, sales, and marketing teams for issue resolution. Maintain customer records and prepare service reports. Monitor customer reviews and collect feedback for process

JD: Job Role: Customer Care ExecutiveLcation: Gurgaon,HaryanaMode of work: Wokr from officeShift: Day Shift Role PurposeDeliver exceptional customer experience by resolving customer and advisor queriesreceived through email and service channels while ensuring quality, compliance, timelyresolution and customer satisfaction. Sources of Queries Customer Emails Tickets logged by Axis Max Life Branches Customer Helpline escalations Agent/Advisor queries

JOB DESCRIPTIONCompany OverviewOrganization Name: Saint-Gobain India Pvt Ltd - Gyproc BusinessPosition: Sales Coordinator (Off-rolls)Department: Sales Coordination / Customer Support / Commercial OperationsJob Location: Mumbai, MaharashtraCompensation: ₹35,000 Net Take Home (NTH) per monthJob Purpose & SummaryThe Sales Coordinator will be responsible for end-to-end sales order management, customer relationship handling, payment reconciliation, and

Job Titles: Customer Service SpecialistSpecify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 1 years to 3 years.Responsibilities / Duties:Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity.Maintain a thorough

Key Responsibilities : Manage customer queries, complaints and service requests received through Email,CRM and servicing channels. Engage with customers through outbound calls, as per internal guidelines, to gain aclear understanding of their concerns, obtain additional information where required,and ensure effective resolution while delivering a superior customer experience. Provide accurate and customer-centric responses through written and

For an employee insurance and health benefits organization focused on making health insurance simple, accessible and inclusive for modern organizations.About the Role1. The Accounts Servicing Team is responsible for the dedicated processing and servicing of all health claims for key strategic accounts.2. The primary purpose of this team is to deliver streamlined and efficient claims management, ensuring timely resolution and exceptional service tailored

Process: International Voice / UK Process (Blended: Voice, Email, & Chat) experience6

Key Responsibilities :Roles & Responsibilities - Customer Care ExecutiveManage the email backend/customer service vertical along with a team of executives.Handle and resolve customer queries and complaints received through email and calls.Ensure timely and accurate resolution of customer issues within defined SLAs.Resolve escalated complaints received from customers, agents, and advisors.Understand customer problems and identify appropriate solutions and