3-10 years of exposure/experience in global client support along with customer focused approach.• Excellent verbal and written communication skills and experience in handling customer/Client viaemail/Ticketing System/Telephone call.• Understands Service Level agreement and work accordingly to ensure Service Levels are met and exceededat all times• Good knowledge of any structured query language. Must be able to relate business logic and traversethrough
3-10 years of exposure/experience in global client support along with customer focused approach.• Excellent verbal and written communication skills and experience in handling customer/Client viaemail/Ticketing System/Telephone call.• Understands Service Level agreement and work accordingly to ensure Service Levels are met and exceededat all times• Good knowledge of any structured query language. Must be able to relate business logic and traversethrough
JD:: 4–5 years in data/business analysis roles, Proficient in SQL, Excel (advanced)1. Requirement Gathering & Stakeholder Engagement- Collaborate with internal teams and logistics partners to understand businessproblems, define KPIs, and translate them into data-driven requirements.2. Data Exploration & Insight Generation - Analyze large, complex datasets using SQL to identify patterns, diagnose issues, anduncover opportunities in hyperlocal and
JD:: 4–5 years in data/business analysis roles, Proficient in SQL, Excel (advanced)1. Requirement Gathering & Stakeholder Engagement- Collaborate with internal teams and logistics partners to understand businessproblems, define KPIs, and translate them into data-driven requirements.2. Data Exploration & Insight Generation - Analyze large, complex datasets using SQL to identify patterns, diagnose issues, anduncover opportunities in hyperlocal and
Prepare and update daily, weekly and monthly reportsMaintain accurate records and databasesSupport teams with data-related needsCoordinate with different departments for data collection, such as Brewery and Marketing teamsVerify data accuracy before report submissionMaintain documentation for all reports and processesexperience5
Prepare and update daily, weekly and monthly reportsMaintain accurate records and databasesSupport teams with data-related needsCoordinate with different departments for data collection, such as Brewery and Marketing teamsVerify data accuracy before report submissionMaintain documentation for all reports and processesexperience5
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