Job description: Role Overview:We are seeking a dynamic, detail-oriented, results-driven Talent Acquisition Lead todrive the full spectrum of our organization's recruitment strategy and operations. Theindividual will scale hiring practices; champion our employer brand to consistently attractexceptional talent; ensure our talent pipeline continuously meets current and futurebusiness goals. Mind Partner with the stake holders to identify talent needs and
ole & Responsibilities: - Execute order entry and manage fulfillment for complex priority accounts.- Maintain thorough knowledge of products, business applications, and service offerings.- Build customer relationships to understand needs and gather market intelligence.- Coordinate account activities, proactively address issues, and implement solutions.- Maintain service levels based on business prioritization.- Balance customer requirements with
Key ResponsibilitiesFirst-Contact Resolution: Act as the primary point of contact for workforce administration inquiries via phone, chat, and e-Request, delivering swift and accurate solutions to employees and People Leaders.Case Management & Escalation: Delegate and escalate complex queries appropriately while retaining ultimate ownership of the issue until full resolution.Communication & Tracking: Proactively track the progress of open cases and provide