3 it managers jobs found in khairatabad.

SDM PEX JD:- Financial Transformation Project  Lead lean six sigma projects Lead process improvement and transformation projects Drive realization of target FTE and non-FTE benefit for accounts in scope Expertise in handling large sets of data and conducting data analysis Review and assess current processes, systems, technology and design future state processflows Implement Robotic Process Automation and artificial learning programs,

Performance Management• Define KPIs and SLAs for each finance tower; track performance across agreed frequencies (daily, weekly, monthly).• Collect, validate, and analyse operational and service-level performance data.• Create and maintain performance dashboards; raise flags for non-compliance or deviations.• Ensure adherence with service management standards and regulatory frameworks.• Monitor performance regularly and escalate deviations that may impact

KEY ACTIVITIES AND RESPONSIBILITIES OF THE ROLEPerspective ResponsibilityCustomer• Collaborate with internal and external teams to define and monitor service expectations andperformance standards.• Act as a primary point of contact for customer teams for any service management queries(SLA/KPIs)Financial• Monitor the cost-effectiveness of service delivery using SLA/KPI analytics and performancemetrics.Process andOperationsPerformance Management• Define