3 customer relationship manager jobs found in maharashtra.

Job Description – Global Customer Delight – Customer Support (E2/E1)Designation: Assistant Manager - Global Customer DelightOffice Location: MBP Navi Mumbai (Head Office)Role Summary:To Lead team & process set up for customer service at GCD. Be a pioneer in building relationshipswith customers across the business. To assist in the development, performance and maintenance ofthe customer service activities of the organisation with responsibility for the

Key ResponsibilitiesHandle majority voice interactions (calls) along with supporting chat and email channels as needed.Log and document incidents accurately; ensure timely follow-up, tracking, escalation, and closure.Collaborate with cross-functional support teams to resolve requests efficiently.Maintain a customer-centric approach focusing on live communication (primarily calls).QualificationsExcellent verbal and written communication skills in English

Job Title-  Customer Service Representative – Global  Location - Mumbai. Salary upto 10 LPA Job Discription The Customer Service Representative serves as a key liaison between customers and internal business and functional teams, ensuring exceptional service delivery and contributing to profitability. By fostering strong relationships, they coordinate and align internal resources to achieve the ultimate goal of zero-defect customer satisfaction.Their