2 remote customer service jobs found in gurgaon, haryana.

Responsibility :-Make outbound sales calls to prospective and existing customers for IFFCO Tokio products (Car, Health & other insurance policies).Explain product features, premium details, and benefits clearly to customers.Convert leads by handling customer queries and objections effectively.Maintain high-quality standards in every call to ensure excellent customer experience.Update accurate customer information, call outcomes, and dispositions in the

Resolve critical product issues at CP through online system support and visit.Provide detailed technical report incase of resolution / non-resolution of complaint to product support team, plant, ERC. In order to ensure timely product complaint resolution & feed back to S& TS.Conduct special training session & meet of DETs periodically. Identify requirement and develop new DET at channel partner.Develop technical skill set of DET and technical manpower