2 customer retention associate jobs found for you.

Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concernseffectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and other relatedrequests.• Troubleshoot customer issues and

You need to be a Holder of these * Strong Interpersonal Skills.* Familiarity with CRM Systems - Sprinklr is preferred.* Ability to efficiently multitask.* Prior Customer Support Experience in a trading firm ORhands-on trading experience preferred.* Excellent communication skills (English / Hindi)* Good listening and problem-solving skills.* Good analytical skills.* Candidate having knowledge on Crypto is preferred* Candidate from similar background is