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- Role Responsibilities § Developing a working knowledge of Company solutions and the administrative side of our platforms. § Responding promptly and professionally to requests for client support, with the aim of ensuring satisfactory resolutions for all parties. § Providing technical support to client projects as assigned. § Running managed-service projects on Company platforms with limited support, i.e. coordinating the setup of assessments for selectionRole Responsibilities § Developing a working knowledge of Company solutions and the administrative side of our platforms. § Responding promptly and professionally to requests for client support, with the aim of ensuring satisfactory resolutions for all parties. § Providing technical support to client projects as assigned. § Running managed-service projects on Company platforms with limited support, i.e. coordinating the setup of assessments for selection
- The Product Operations Specialist role at Organization is primarily responsible for supporting customers and colleagues throughout various stages of client projects. People in this role are the front-line providers of excellent customer service to clients and partners who are using their systems, working closely with other departments such as Sales, Consulting, and Software Engineering to ensure effective setup of client projects, and timely resolution ofThe Product Operations Specialist role at Organization is primarily responsible for supporting customers and colleagues throughout various stages of client projects. People in this role are the front-line providers of excellent customer service to clients and partners who are using their systems, working closely with other departments such as Sales, Consulting, and Software Engineering to ensure effective setup of client projects, and timely resolution of
- Job SummaryThe Data Analyst / OpenAir Specialist is responsible for the day-to-day administrative support of our OpenAir professional services solution with a focus on the User Management aspects of the system. They will onboard new users, provide training, manage user-related system configurations (work schedules, costing data, manager, team and job code alignments), liaise with People Operations and Accounting to ensure consistency across systems. TheJob SummaryThe Data Analyst / OpenAir Specialist is responsible for the day-to-day administrative support of our OpenAir professional services solution with a focus on the User Management aspects of the system. They will onboard new users, provide training, manage user-related system configurations (work schedules, costing data, manager, team and job code alignments), liaise with People Operations and Accounting to ensure consistency across systems. The
