JOB DESCRIPTION : The Quality Review Specialist performs internal quality assessment reviews on processes performed by international vendors to ensure compliance with operational standards and policies in accordance to the vendor contract agreement. Quality reviews are communicated to the CSO Operations Management team to improve accuracy and efficiency in workflow production and provide specific and ongoing education to vendors based on the quality
Job Title: Quality Assurance AnalystLocation: HyderabadWork mode: Work from OfficeMode of interview: Face to Face Assessment & Process DetailsMettl Test Required: Candidates must clear assessments for Voice and accent, typing, and email drafting.Role Focus: Voice Process with a heavy emphasis on Quality Assurance.RCM Roles: Revenue Cycle Management (RCM) experience is completely optional as those specific roles are currently closed. Core Operational
Job Responsibilities : BPO/Call Center Background: Must have explicit experience in a Voice-process, BPO, or Call Center environment.Domain Expertise: Healthcare domain experience is mandatory (e.g., handling patient-related calls or provider coordinator roles).QA Experience: Designated Quality Analyst / Call Audit background auditing voice calls.Target Level: Analyst-level candidates only (Strictly NO Manager or Assistant Manager profiles).Core
An F&B Executive manages daily operations, overseeing staff, menu planning, inventory, and budgets to ensure high-quality food and beverage service and profitability. Key responsibilities include managing staff training and performance, maintaining health and safety standards, handling customer complaints, and building relationships with suppliers to control costs and ensure quality. Operational managementOversee all daily food and beverage operations to
An F&B Executive manages daily operations, overseeing staff, menu planning, inventory, and budgets to ensure high-quality food and beverage service and profitability. Key responsibilities include managing staff training and performance, maintaining health and safety standards, handling customer complaints, and building relationships with suppliers to control costs and ensure quality. Operational managementOversee all daily food and beverage operations to