2 it managers jobs found in hyderabad, telangana.

Job Environment: Full-time position working from the officeUS shift timingsJob Title: Process Excellence Manager – Mid-Level Location: Hyderabad, TS (or as per business requirements) Experience: 15+ Years Education: Minimum Graduate (Bachelor’s degree); Advanced certifications preferred  Position Summary: We are seeking a dynamic and experienced Process Excellence Manager to lead strategic transformation initiatives across business functions. The ideal

Performance Management• Define KPIs and SLAs for each finance tower; track performance across agreed frequencies (daily, weekly, monthly).• Collect, validate, and analyse operational and service-level performance data.• Create and maintain performance dashboards; raise flags for non-compliance or deviations.• Ensure adherence with service management standards and regulatory frameworks.• Monitor performance regularly and escalate deviations that may impact