3 it user support specialists jobs found in flower bazaar.

Role & Responsibilities: - Strong knowledge of Windows troubleshooting, SCCM, WDS, DHCP, DNS, and AV solutions.- Familiarity with encryption tools, SLAs, patch management, remote imaging, and ticketing tools.- Hands-on experience with L1 hardware, networking, and server troubleshooting.- Understanding of ITIL standards and ability to prioritize tasks effectively.- Flexibility to work in rotational shifts and various environments. experience8

Preparation and maintenance of daily, weekly, and monthly MIS reportsData analysis and reporting to managementEnsuring data accuracy and timely submission of reportsCoordination with internal teams for data collectionHandling Excel reports, dashboards, and documentationSupporting management with structured data insightsRequirements:Strong knowledge of MS Excel (Pivot Tables, VLOOKUP, formulas)Good analytical and coordination skillsAbility to work under

Writing: Create self-service and assisted service troubleshooting articles for theoperations team by reauthoring content for products Team to leverage open source, existing documentation, manufacturer content,client systems to create product related documents to reauthor articles Read through exhaustive open sources and documents to restructure informationand create simple step-based and easy to follow articles Able to comprehend and write