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- Job Description:-Respond promptly and professionally to customer inquiries via phone, email, or chat Listen actively and understand customer concerns or issues Provide accurate information related to products, services, pricing, or policies Troubleshoot and resolve customer complaints in a timely and satisfactory manner Escalate unresolved issues to the appropriate internal teams or higher management Follow up to ensure complete resolution andJob Description:-Respond promptly and professionally to customer inquiries via phone, email, or chat Listen actively and understand customer concerns or issues Provide accurate information related to products, services, pricing, or policies Troubleshoot and resolve customer complaints in a timely and satisfactory manner Escalate unresolved issues to the appropriate internal teams or higher management Follow up to ensure complete resolution and
- Department: Sales & Marketing Job Summary: We are seeking a Customer Success Executive who is passionate about delighting customers instead of “selling to” them. This role is about building trust, guiding customers, and ensuring they enjoy a smooth, joyful, and memorable journey with the company. Unlike traditional sales roles, you will not be expected to cold-call or push-sell. Instead, you will: Act as a bridge between the company and the customers,Department: Sales & Marketing Job Summary: We are seeking a Customer Success Executive who is passionate about delighting customers instead of “selling to” them. This role is about building trust, guiding customers, and ensuring they enjoy a smooth, joyful, and memorable journey with the company. Unlike traditional sales roles, you will not be expected to cold-call or push-sell. Instead, you will: Act as a bridge between the company and the customers,
- Job Description (JD):Handle telephonic inquiries and schedule appointments.Manage appointment reminders, follow-ups, and cancellations.Counsel patients on basic therapy instructions and handle queries empathetically.Assist with feedback collection and satisfaction surveys.Key Result Areas (KRAs):≥90% appointment retention and follow-through.High engagement on patient satisfaction metrics.Timely handling of inbound and outbound patientJob Description (JD):Handle telephonic inquiries and schedule appointments.Manage appointment reminders, follow-ups, and cancellations.Counsel patients on basic therapy instructions and handle queries empathetically.Assist with feedback collection and satisfaction surveys.Key Result Areas (KRAs):≥90% appointment retention and follow-through.High engagement on patient satisfaction metrics.Timely handling of inbound and outbound patient
