8 customer support executive jobs found for you.

Role - Institution Support Executive (Tender Business) Location - Manayata Tech Park Duration - 1 Year and renewable Role & responsibilities Position: Institution Support Executive (Tender Business) Eligibility Criteria- Minimum 2 years of experience in the tender business or a related field.Qualifications: Graduation in any stream. Sound knowledge of MS Office Suite (Word, Excel, PowerPoint) Proficient written and verbal communication skills in

The Opportunity:We are seeking a proactive, empathetic, and highly organized Customer Experience Executive to be a pivotal link between our Global Engineering Center’s competence teams and our internal group company stakeholders. This role is crucial for ensuring exceptional satisfaction with the engineering services we deliver. You will be the voice of our internal clients, advocating for their needs, fostering strong partnerships, and driving continuous

Location: JuinagarShift Timing: General ShiftWork Mode: 5 days work from the officeNotice Period: 15–30 days Experience Requirement:2–3 years of experience is required in providing support to customer queries and requests via email.Educational Qualification (Must-Have): Master’s degree in Chemistry, Life Sciences, Biochemistry, or related fields of Science.Excellent written and spoken English communication skills.Ability to understand incoming queries and

Job Description (JD):Handle telephonic inquiries and schedule appointments.Manage appointment reminders, follow-ups, and cancellations.Counsel patients on basic therapy instructions and handle queries empathetically.Assist with feedback collection and satisfaction surveys.Key Result Areas (KRAs):≥90% appointment retention and follow-through.High engagement on patient satisfaction metrics.Timely handling of inbound and outbound patient

Experience :1-3yearslocation:bangaloreCustomer support Executive.Communication - High voice and excellent written communicationExperience in data processingBasic technical skills including sound knowledge of MS office tools (especially excel)Ability to quickly learn the process, work with minimal supervision and deliver work in a timely mannerPro-actively engage different teams/departments internally when needed to complete tasks. experience3

Job Title: Customer Care ExecutiveLocation: ChennaiSalary: ₹2 lakhs - ₹4 lakhs per annumKey Responsibilities:- Handle customer inquiries, complaints, and feedback via phone, email, and other channels- Provide accurate information about automobile products and services- Resolve customer issues efficiently and effectively- Document customer interactions and maintain records- Collaborate with internal teams to ensure seamless customer

Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and

Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concernseffectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and other relatedrequests.• Troubleshoot customer issues and