JD - Operations Associate Scope of Work Each resource will act as a seller onboarding & operations associate with focus areas split across cataloging, seller engagement, and order fulfillment.Key Responsibilities Cataloging & Product ContentDraft product descriptions and attribute mapping as per ONDC schema.Review and validate image quality; flag gaps and assist sellers in corrections.Maintain catalog scoring and readiness tracker.Seller Profiling &
JD - Operations Associate Scope of Work Each resource will act as a seller onboarding & operations associate with focus areas split across cataloging, seller engagement, and order fulfillment.Key Responsibilities Cataloging & Product ContentDraft product descriptions and attribute mapping as per ONDC schema.Review and validate image quality; flag gaps and assist sellers in corrections.Maintain catalog scoring and readiness tracker.Seller Profiling &
JD - Operations Associate Scope of Work Each resource will act as a seller onboarding & operations associate with focus areas split across cataloging, seller engagement, and order fulfillment.Key Responsibilities Cataloging & Product ContentDraft product descriptions and attribute mapping as per ONDC schema.Review and validate image quality; flag gaps and assist sellers in corrections.Maintain catalog scoring and readiness tracker.Seller Profiling &
JD - Operations Associate Scope of Work Each resource will act as a seller onboarding & operations associate with focus areas split across cataloging, seller engagement, and order fulfillment.Key Responsibilities Cataloging & Product ContentDraft product descriptions and attribute mapping as per ONDC schema.Review and validate image quality; flag gaps and assist sellers in corrections.Maintain catalog scoring and readiness tracker.Seller Profiling &
Technical Troubleshooting: Diagnose and resolve issues with computer systems, software, hardware, and peripherals. Issue Documentation: Maintain detailed records of customer interactions, transactions, complaints, and resolutions. Issue Escalation: Escalate unresolved or complex issues to the appropriate level of support personnel for further action. Problem Tracking: Monitor and manage ticket queues, tracking the progress of issues from submission to
Technical Troubleshooting: Diagnose and resolve issues with computer systems, software, hardware, and peripherals. Issue Documentation: Maintain detailed records of customer interactions, transactions, complaints, and resolutions. Issue Escalation: Escalate unresolved or complex issues to the appropriate level of support personnel for further action. Problem Tracking: Monitor and manage ticket queues, tracking the progress of issues from submission to
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