Key ResponsibilitiesStrategic Planning: Translate high-level executive vision into clear, quantitative, and actionable operational plans.Market & Data Analysis: Evaluate industry trends, competitor offerings, and internal data to spot new opportunities.Cross-Functional Collaboration: Partner with finance, HR, and product groups to execute approved strategic projects smoothly.Performance Tracking: Build and monitor Key Performance Indicators (KPIs) to
Responsibilities: Service delivery & client retentionTrainer network & capacityQuality, process & performance managementTeam leadershipWhat we are looking for: Proven operations leadership in a concierge-style / on-demand consumer-services environment (e.g. home services or field-service marketplaces) with high-touch, SLA-driven operationsA demonstrable, measurable track record of improving customer satisfaction and retention (CSAT, NPS, ratings or churn)
Educational Qualifications:Master's degree in business administration, MBA or equivalent management qualification or related fields.Industry Experience:Minimum 20 years of Experience in setting up or scaling up bioethanol Industry and proven leadership in the biofuel is highly desirable.Project Setup s Execution:Must lead the Entire setup of the Biofuel/Ethanol Manufacturing unit, including development C plant construction, machinery procurement, and