Key ResponsibilitiesFirst-Contact Resolution: Act as the primary point of contact for workforce administration inquiries via phone, chat, and e-Request, delivering swift and accurate solutions to employees and People Leaders.Case Management & Escalation: Delegate and escalate complex queries appropriately while retaining ultimate ownership of the issue until full resolution.Communication & Tracking: Proactively track the progress of open cases and provide
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 5 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 8 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 5 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 5 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued