2 remote customer service jobs found in h a farm.

Essential * Proven experience within a similar role as a Service Transition Manager, in a multi technology environment with extensive previous senior Service Transition and/or project management experience * Proven understanding of change management processes in a fully change managed environment (ITIL) * Excellent interpersonal skills, ability to negotiate and influence wide range of stakeholders * Experience in transitioning large scale projects

Position SummaryThe Warranty Support Engineer is responsible for managing warranty claims, providing technical support, analyzing product failures, ensuring compliance with warranty policies, and driving customer satisfaction through effective issue resolution.Key ResponsibilitiesEnsure compliance with company warranty policies and procedures.Provide technical guidance and troubleshooting support to TS team and customers with the help of suppliers.