3 customer service workers jobs found in gurugram.

Job Title: Senior Customer Care Executive – D2C WebsiteLocation: Gurgaon / HybridType: Full-TimeAbout Us:Garden Silk Mills Pvt Ltd is an established manufacturer of POY, FDY, DTY, polyester chips,speciality yarns, polyester fabrics and sarees. Renowned for its exquisite sarees, Garden Varelicombines tradition with innovation to create timeless fashion. With a rapidly growing D2C e-commerce presence, we are dedicated to delivering exceptional products and

Facility Executive –Facility Executive - Soft Services role involves managing various aspects related to facilityoperations and services.Main Responsibilities:• Site Operations Management:o Monitor and oversee housekeeping-related activities within the facility.o Arrange consumables and supplies for client or VIP visits.o Interface with pest control for pest management activities.o Monitor mailroom operations.o Prepare daily, weekly, and monthly reports.o

Key ResponsibilitiesEmpathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues.Effective Problem Solving: Provide prompt, accurate, and clear resolutions to a variety of customer queries.Strategic Escalation: Know when a case needs a specialist’s touch and escalate it to the right internal teams seamlessly.Process Integrity: Follow defined policies, processes, and SOPs to ensure every interaction meets our high