18 customer service workers jobs found for you.

Key ResponsibilitiesEmpathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues.Effective Problem Solving: Provide prompt, accurate, and clear resolutions to a variety of customer queries.Strategic Escalation: Know when a case needs a specialist’s touch and escalate it to the right internal teams seamlessly.Process Integrity: Follow defined policies, processes, and SOPs to ensure every interaction meets our high

Position: Warranty Claims Process Management Company name: Accenture Job Type : Contract Payroll Company: Randstad IndiaDuration: 9 Months, extendableLocation : Navi MumbaiExperience: 1 to 3 years in Automotive Repair Diagnostics  Responsibilities:-1.Warranty Claims management,2.Detail Knowledge of Automotive Repair and Diagnostic procedure.3. Basic understanding on Parts catalogues and Labor Operations.4 . Basics of Excel and PowerPoint.5. GOOD

Job DetailsResource planning & Allocation, Mobilization and demobilization plans, Fund allocation, Monitoring the project in terms of CV, SV, Handing of Site Expenses with proper documentation, preparing project reports based on the task completion, to various projects as per Gantrex ProtocolAssist project manager in Project estimation in terms of Living cost, Site locations and consumables at various project locations,Monitor and Take care of Employees

Hi All,We are hiring for the complaint resolution- SMELocation- Mumbai Key Skill:Conduct detailed research on written complaints received from customers. Analyze the issues identified in the complaints and gather necessary informationfor resolution. Provide comprehensive written responses to customers, addressing all concernsraised in the complaints. Utilize critical thinking skills to evaluate the validity of complaints and to proposeeffective

TPSM position in Field Service Vertical. Designation – Team Member Location — Kolkata Qualification – BE / B.Tech. Experience – 4 ~ 10 yrs [ Passenger Car Industry ] Job Description : -  1) To implement Service Policy at dealership.2) Improve dealer operations and systems/process to meet customer satisfaction.3) Dealer visit review & improve CSI through process systems for dealer profitability & customer satisfaction.4) Carry out warranty audit/ DEP audit

Job Title: Branch In-ChargeDepartment: Operations & SalesLocation: Pune, MaharashtraReporting To: Regional Manager / Zonal HeadRole OverviewThe Branch In-charge will be responsible for complete branch operations in Pune, ensuring revenue growth, service excellence, profitability, and compliance with company standards. The role involves managing sales expansion in the Pune industrial and SME market while maintaining strong operational control.Key

Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concernseffectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and other relatedrequests.• Troubleshoot customer issues and

Job Title: Senior Customer Care Executive – D2C WebsiteLocation: Gurgaon / HybridType: Full-TimeAbout Us:Garden Silk Mills Pvt Ltd is an established manufacturer of POY, FDY, DTY, polyester chips,speciality yarns, polyester fabrics and sarees. Renowned for its exquisite sarees, Garden Varelicombines tradition with innovation to create timeless fashion. With a rapidly growing D2C e-commerce presence, we are dedicated to delivering exceptional products and

Primary Role Excellent Technical Knowledge of Laminations Punching Press tools /Progressive Tools / Notching tools maintenance (Re-sharpening & Repairs) Handling Experience on Larger Size Progressive tools with Auto Stackingtechnology made by Carbide and ASP Tool Steels Repairs & Trouble Shooting of Running Progressive tools, Gang Tools & Die casting tools knowledge for troubleshooting & Cutting Elements Conversion to different models on same die

Duties & ResponsibilitiesService Delivery & Operations Lead and manage the shared services function, ensuring consistent, highqualityservice delivery across all business units. Develop and implement standardised processes, policies, and internal controls toimprove efficiency and reduce cost. Monitor SLAs, KPIs, and performance metrics to ensure service targets areconsistently achieved. Act as the primary escalation point for operational issues and

Role : Customer support Executive. Location : Manesar, Haryana We are seeking a dedicated and customer-focused Customer Support Executive to join our team. In this role, you will be the first point of contact for our valued customers, responsible for addressing their inquiries, resolving issues, and ensuring a seamless and positive service experience, primarily through inbound and outbound telephone calls.Key ResponsibilitiesHandle Customer Calls: Manage

This is a 3-year project, but we plan to start with a one-year term initially, with the possibility of annual extensions based on performance and project requirements. The position will be recruited specifically for this project, To ensure we find the right fit, here are the key details and qualities we’re looking for:Role Context:The work involves expanding the Indian ISBN database and improving bibliographic records.Preferred Background:Some

Roles and responsibilities1st point of contact to customer, SPOC between customer & dealer.Resolving complaints, also track complaint no., tracker, etc.Maintain MISHandle dealer quotation,, convert it & upload the same and do closure within TAT.Should have technical knowledge, Preventive maintenance, gensat knowledge, AMC, etc QualificationDiploma/IT/Polytechnicexperience5

Plan, execute, and document Installation Qualification (IQ), Operational Qualification (OQ), andPerformance Qualification (PQ) activities for computerized systems and infrastructure supportingGMP/GxP operations. Ensure all validation activities are performed in accordance with approved procedures, industrystandards (e.g., ISPE GAMP 5), and regulatory expectations. Execute IQ/OQ protocols for IT infrastructure, including servers, networks, and

Job Description:-Respond promptly and professionally to customer inquiries via phone, email, or chat Listen actively and understand customer concerns or issues Provide accurate information related to products, services, pricing, or policies Troubleshoot and resolve customer complaints in a timely and satisfactory manner Escalate unresolved issues to the appropriate internal teams or higher management Follow up to ensure complete resolution and

Profile -Warrenty analyst Location -Tamil nadu Handling the Process effectively and analysis the route cause to develop the process.  To analysis the problems and developed the system to reduce the error on the process during the operations. Support the overall process during the operation and make them to complete their work precisely.  Absorbing the failures on the repeated products and developing a new product to resolve the problem. Tracking a new

Cyber  Senior Level 3 CDC Analyst  About Woodside Energy We are a global energy company, providing reliable and affordable energy to help people lead better lives. Join our team at Woodside Global Solutions in Bengaluru where talent, digital expertise, and operational excellence converge to solve complex energy challenges, accelerate change, and reimagine business capabilities to support Woodside's global operations and our role in the energy transition.

Department: Sales & Marketing Job Summary: We are seeking a Customer Success Executive who is passionate about delighting customers instead of “selling to” them. This role is about building trust, guiding customers, and ensuring they enjoy a smooth, joyful, and memorable journey with the company. Unlike traditional sales roles, you will not be expected to cold-call or push-sell. Instead, you will: Act as a bridge between the company and the customers,