13 customer service workers jobs found for you.

JD: Job Role: Customer Care ExecutiveLcation: Gurgaon,HaryanaMode of work: Wokr from officeShift: Day Shift Role PurposeDeliver exceptional customer experience by resolving customer and advisor queriesreceived through email and service channels while ensuring quality, compliance, timelyresolution and customer satisfaction. Sources of Queries Customer Emails Tickets logged by Axis Max Life Branches Customer Helpline escalations Agent/Advisor queries

JOB DESCRIPTIONCompany OverviewOrganization Name: Saint-Gobain India Pvt Ltd - Gyproc BusinessPosition: Sales Coordinator (Off-rolls)Department: Sales Coordination / Customer Support / Commercial OperationsJob Location: Mumbai, MaharashtraCompensation: ₹35,000 Net Take Home (NTH) per monthJob Purpose & SummaryThe Sales Coordinator will be responsible for end-to-end sales order management, customer relationship handling, payment reconciliation, and

Job Titles: Customer Service SpecialistSpecify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 1 years to 3 years.Responsibilities / Duties:Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity.Maintain a thorough

Collection & Application:Conduct calls to customers to follow up on overdue invoices and secure timely paymentsUpdate customer payment status and notes in AR systems with accuracy and timelinessMonitor unapplied and unidentified payments, performing follow-ups as neededReview and manage bad debt accounts, perform follow-ups, and support provisioning.Close Support, Analytics & Others:Track, update, and reconcile AR aging reports and highlight overdue

Key Responsibilities : Manage customer queries, complaints and service requests received through Email,CRM and servicing channels. Engage with customers through outbound calls, as per internal guidelines, to gain aclear understanding of their concerns, obtain additional information where required,and ensure effective resolution while delivering a superior customer experience. Provide accurate and customer-centric responses through written and

For an employee insurance and health benefits organization focused on making health insurance simple, accessible and inclusive for modern organizations.About the Role1. The Accounts Servicing Team is responsible for the dedicated processing and servicing of all health claims for key strategic accounts.2. The primary purpose of this team is to deliver streamlined and efficient claims management, ensuring timely resolution and exceptional service tailored

EMEA RoleWorking hours: from approximately 12:00 PM ISTOrder Management/CSR - Detailed Roles & Responsibilities (Aligned with GCO-Regional CCC Model) 1. Order Booking & Validation * Review and validate Purchase orders (PO/PA) against approved Quotes and contracts. * Book orders in Salesforce in compliance with commercial, revenue, export, and tax requirements. * Serve as first point of contact for order-related clarifications. 2. Order Corrections &

America rolesWorking hours: from approximately 8:00 PM ISTAdditional language skills are preferred, but not mandatory: German, French, Spanish or Italian, Spanish or Portuguese Order Management/CSR - Detailed Roles & Responsibilities(Aligned with GCO-Regional CCC Model)1. Order Booking & Validation* Review and validate Purchase orders (PO/PA) against approved Quotes and contracts.* Book orders in Salesforce in compliance with commercial, revenue, export,

Process: International Voice / UK Process (Blended: Voice, Email, & Chat) experience6

Key Responsibilities Customer & KAM SupportProvide data for customer meetings, Governance Meets and performance reviewsTrack open service issues and escalations for key customersMonitor contract commitments and service deliverablesCoordinationCoordinate with regional service teams for data collectionFollow up for timely closure updates and documentationEnsure MIS submission timelines are met Skills RequiredTechnical Skills:§ Advanced Excel (Pivot,

Order Management/CSR - Detailed Roles & Responsibilities (Aligned with GCO-Regional CCC Model) 1. Order Booking & Validation * Review and validate Purchase orders (PO/PA) against approved Quotes and contracts. * Book orders in Salesforce in compliance with commercial, revenue, export, and tax requirements. * Serve as first point of contact for order-related clarifications. 2. Order Corrections & Amendments * Assess impact of change requests on orders,

Job Responsibilities:* Manage accounts payable processes, ensuring timely and accurate transactions.* Support month end closing process*Ensuring SEZ compliance including invoice endorsement* Assist with budget preparation, forecasting, and variance analysis.* Manage balance-sheet reconciliation.* Support audits by providing necessary documentation and explanations.* Ensure compliance with all relevant financial regulations and reporting standards (e.g.,

Key Responsibilities :Roles & Responsibilities - Customer Care ExecutiveManage the email backend/customer service vertical along with a team of executives.Handle and resolve customer queries and complaints received through email and calls.Ensure timely and accurate resolution of customer issues within defined SLAs.Resolve escalated complaints received from customers, agents, and advisors.Understand customer problems and identify appropriate solutions and