23 customer service workers jobs found for you.

Customer Support Agent -Nepali Language  Our Ideal Customer Support Agent will take responsibility for the following: Respond efficiently, accurately and with compassion to users who reach out to the platform to appeal a suspension on their account or device.Learn and utilize various tools and SOPs appropriately. Stay up-to-date with policy and process changes.Follow up for more information to resolve the users’ issue and explain possible solutions to

• Strong Interpersonal Skills.• Familiarity with CRM Systems - Sprinklr is preferred.• Ability to efficiently multitask.• Prior Customer Support Experience in a trading firm ORhands-on trading experience preferred.• Excellent communication skills (English / Hindi)• Good listening and problem-solving skills.• Good analytical skills.• Candidate having knowledge on Crypto is preferred• Candidate from similar background is preferred• Candidate has to be open

Job DescriptionWork mode- Complete work from home. Shift timing-General India timingsWorking days- 5 days Review all types of Canada/ CA individual income tax returns.Must be experienced in 1040 Demonstrate a high level of proficiency of tax technical knowledge.• Manage the engagement team -Set performance measurements and ensure that performance goals, including engagement economics, turnaround time and quality targets are met.Identify and lead new

Function and duties:Analyzing data to identify trends in customer preferences, satisfaction levels, and complaints about products or services and having joint review with sales to increase wallet share.Setting goals for performance and deadlines in ways that comply with company's plans and vision and delegate responsibilities accordingly.Recruit, mentor and develop customer service agents and nurture an environment where they can excel through

JD – Warehouse Associate - Customer complaint handling Responsibilities of a Customer Complaint Handling Person 1. Complaint Management:Oversee the end-to-end process of receiving, logging, investigating, & resolving customer complaints.Ensure timely acknowledgment and resolution of complaints in accordance with company policies & service level agreements (SLAs). 2. Root Cause Analysis:Analyse complaints to identify root causes & recurring

Position Head – Leads and Call Centre Management (AVP / Senior Manager)   Job Description / Responsibilities An experienced Call Centre Head with expertise in Lead Management systems and handling call centre especially in Retail Broking Equity, with a strong track record of managing a team of call centre agents. Person should have worked and managed Lead Management and Sales CRM systems. Key Responsibilities: • Management of LMS/ Sales CRM: Should have

A Telesales Executive's job is to sell products or services over the phone, either by making outbound calls or handling inbound calls. They engage with customers to understand their needs, highlight product benefits, negotiate prices, and secure sales. Telesales Executives play a crucial role in driving revenue and growth for their company. Here's a more detailed look at the role:Key Responsibilities:Customer Engagement: Building rapport with customers,

Manage Service Target Planning & Strategic Planning : Quarterly Strategy Development & Implementation to achieve Service Business KPI> Service Process KPI Management : Identify & Improve Process KPI through Strategic Actions> Service Training for Field Team & Dealerships> Service Marketing Calendar [Overall Management & Implementation]> Service Capacity : Outlet wise Monitoring & Kaizen Project to improve Capacity Utilization experience10

Client Services Representative - US Voice SupportJob OfferAre you a dedicated customer service professional passionate about client satisfaction and eager to contribute to a growing company's training and development initiatives? This role offers a unique blend of direct client interaction and the development and delivery of engaging training programs. Ready to make a significant impact?Experience2+ yearsSkillsCustomer serviceTraining

Role & Responsibilities:•            7-8+ years of experience in managing CyberArk platform in large enterprise•            Act as the SME (Subject Matter Expert) and escalation point for CyberArk platform and associated PAM services.•            Perform advanced troubleshooting of issues involving vault access, password management, session management, and integrations with other security tools.•            Design and implement onboarding workflows for

Role & Responsibilities:●            Conduct comprehensive vulnerability assessments on infrastructure, applications, and networks●            Prioritize vulnerabilities based on risk levels and provide actionable remediation plans●            Develop and maintain a robust vulnerability management lifecycle●            Perform manual and automated penetration tests on web applications, APIs, mobile apps, and networks●            Simulate real-world

A Demand Generation Executive's job is to drive awareness and generate leads for a company's products or services. They develop and execute marketing campaigns, manage lead nurturing, and analyze performance to optimize strategies. Responsibilities often include contact discovery, pipeline maintenance, and appointment settingexperience3

Job Description:As discussed, There are  requirements.Normal telecaller(undergraduate/Graduate both can apply,Salary 18-22k NTH for 1 year experience in any telesales) ,Graduate telecaller(Min.Graduate with 2 years experience in any telesales) & (Tamil /Telugu/Kanad telecaller). Male/Female both can apply.Incentive-YesInterview rounds-Only face to face one round.Same day feedback  will be shared.Job location -Navi Mumbaiexperience2

Job Role:TelcallerLocation: BangaloreExperience0-2YearsRoles & Responsibilities: Managing outbound Renewal reminder calls to the existing customers of Iffco TokioGeneral Insurance for various products like Car and Health Insurance. Identifying and assessing customers, needs to achieve customer satisfaction. Focus on objection handling to increase renewal conversation rate. Entering correct customer feedback and disposition in CRM Screens Benefits:

CA/CMA with less than 2 years’ experience. Fresher can also be looked upon for this position- Good accounting concepts and knowledge- Should have a zeal to learn - Must be a team player and should be very customer focused- Must have good communication skill in English, both written and verbal- Experience in administration and tax accounting will be desirable- Good working knowledge in ERP’s such as Oracle, SAP etc. is desirable- Should have good skill set

JD – Terminal Operational Executive (Supply Chain Officer) Job title: TOS ExecutiveWorkplace type: On-siteJob location: Navi Mumbai, Maharashtra, India (Very Near To Rajanpada Railway Station)Description:   The TOS Executive will be responsible for overseeing all aspects of supply chain operations, collaborating with various teams to optimize processes, and ensuring the timely delivery of goods.Qualifications:Proven experience in supply chain management

We are looking for a CSR Officer as a professional with generalized experience in the Corporate Social responsibilities with the expertise towards project planning, developing teams towards smooth execution of CSR Projects & compliances handling. The incumbent is expected to have a good knowledge & understanding of CSR Laws, CSR regulations/compliance.experience6

Role - Institution Support Executive (Tender Business) Location - Manayata Tech Park Duration - 1 Year and renewable Role & responsibilities Position: Institution Support Executive (Tender Business) Eligibility Criteria- Minimum 2 years of experience in the tender business or a related field.Qualifications: Graduation in any stream. Sound knowledge of MS Office Suite (Word, Excel, PowerPoint) Proficient written and verbal communication skills in

PLM Teamcenter DeveloperLocation: Pune or Coimbatore, IndiaExperience: Specialist in Teamcenter PLM and Active Workspace (AWC) upgradeExperience in Teamcenter 13.x, 14.x, 2312 and upExperience in setting up sandbox environments for testingExperience Teamcenter hosting in MS Azure Cloud platformSpecialist in Teamcenter and AWC customizationExperience in Teamcenter SAP integration, T4S and PLMSIExperience in Teamcenter CAD integrations, Inventor,

Position Title:Customer Excellence Agent (Tentative)Function:Commercial CapabilitiesNumber of Direct Reports:NoneNumber of Indirect ReportsNoneReporting To (Name & Title):Manager, Customer Excellence S No. Key RequirementsDetails1.Customer InteractionExcellent communication skills; regular telephonic conversations with our customers to collect their feedback basis a set survey form and probe further to gain deeper understanding2.Data EntryRecord

RoleCustomer Order Management RepresentativeEducational QualificationsHigh school diploma or certificate of completion of secondary education or equivalent experience tothe extent such experience meets applicable regulations.College, University or equivalent degree in Business, Engineering, or related field preferred.This position may require licensing for compliance with export controls or sanctions regulations.Experience Level Working upon any Ticketing

Call Centre ExecutiveQualification: Minimum Graduate (Bachelor’s degree in any discipline preferred).Experience: 1-3 years of experience in a call center, tele calling, or customer service role(preferably in banking, NBFC, or housing finance).Industry Preference: Experience in financial services, housing loans, or mortgage lending is anadvantage.Skills & Competencies• Communication Skills: Excellent verbal and written communication in any Tamil,Telugu,

Responsibilities and activitiesAssist in developing and implementing customer success strategies and initiatives:Monitor global initiatives and track status & progressManage small initiativesSupport mid-size or big initiatives·         Provide support in analysing data to identify areas of improvement:Calculate, monitor, and manage relevant key performance indicators (KPIs) about project governance & compliance, and key internal processesHandle, maintain