Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concernseffectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and other relatedrequests.• Troubleshoot customer issues and
Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concernseffectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and other relatedrequests.• Troubleshoot customer issues and
Job Role:TelcallerLocation: BangaloreExperience0-2YearsRoles & Responsibilities: Managing outbound Renewal reminder calls to the existing customers of Iffco TokioGeneral Insurance for various products like Car and Health Insurance. Identifying and assessing customers, needs to achieve customer satisfaction. Focus on objection handling to increase renewal conversation rate. Entering correct customer feedback and disposition in CRM Screens Benefits:
Job Role:TelcallerLocation: BangaloreExperience0-2YearsRoles & Responsibilities: Managing outbound Renewal reminder calls to the existing customers of Iffco TokioGeneral Insurance for various products like Car and Health Insurance. Identifying and assessing customers, needs to achieve customer satisfaction. Focus on objection handling to increase renewal conversation rate. Entering correct customer feedback and disposition in CRM Screens Benefits:
Job Role:TelcallerLocation: BangaloreExperience:Freshers requiredRoles & Responsibilities: Managing outbound Renewal reminder calls to the existing customers of Iffco TokioGeneral Insurance for various products like Car and Health Insurance. Identifying and assessing customers, needs to achieve customer satisfaction. Focus on objection handling to increase renewal conversation rate. Entering correct customer feedback and disposition in CRM
Job Role:TelcallerLocation: BangaloreExperience:Freshers requiredRoles & Responsibilities: Managing outbound Renewal reminder calls to the existing customers of Iffco TokioGeneral Insurance for various products like Car and Health Insurance. Identifying and assessing customers, needs to achieve customer satisfaction. Focus on objection handling to increase renewal conversation rate. Entering correct customer feedback and disposition in CRM
Job Role:TelcallerLocation: BangaloreExperience:Freshers requiredRoles & Responsibilities: Managing outbound Renewal reminder calls to the existing customers of Iffco TokioGeneral Insurance for various products like Car and Health Insurance. Identifying and assessing customers, needs to achieve customer satisfaction. Focus on objection handling to increase renewal conversation rate. Entering correct customer feedback and disposition in CRM
Job Role:TelcallerLocation: BangaloreExperience:Freshers requiredRoles & Responsibilities: Managing outbound Renewal reminder calls to the existing customers of Iffco TokioGeneral Insurance for various products like Car and Health Insurance. Identifying and assessing customers, needs to achieve customer satisfaction. Focus on objection handling to increase renewal conversation rate. Entering correct customer feedback and disposition in CRM
Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and
Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and
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