4 secretaries and office managers jobs found in haryana.

Job Responsibilities: Handle customer queries via calls and chat/email support. Provide accurate information and resolve customer concerns efficiently. Maintain a high level of customer satisfaction through professional communication. Document and track customer interactions using the CRM system. Escalate unresolved issues to the appropriate departments. Meet productivity and quality targets as per company standards.Required Skills &

Job SummaryThe Personal Assistant / Secretary to the Managing Director provides high-level administrativeand organizational support to ensure the efficient functioning of the MD’s office. The rolerequires strong coordination skills, discretion, and the ability to manage multiple prioritieswhile maintaining confidentiality and professionalism. Key ResponsibilitiesExecutive Support• Manage the MD’s calendar, including scheduling appointments, meetings, and

Key Responsibilities:● Provide prompt and professional support to customers via phone, email, and chat.● Manage customer queries, complaints, and requests efficiently, ensuring timely resolution.● Maintain accurate records of interactions in CRM and e-commerce platforms like Unicommerce, Prozo, and others.● Collaborate with internal teams to solve complex customer issues and streamline workflows.● Identify recurring challenges and suggest improvements to

Order to cash Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection.US ShiftWork From Officeexperience3