Preparation and maintenance of daily, weekly, and monthly MIS reportsData analysis and reporting to managementEnsuring data accuracy and timely submission of reportsCoordination with internal teams for data collectionHandling Excel reports, dashboards, and documentationSupporting management with structured data insightsRequirements:Strong knowledge of MS Excel (Pivot Tables, VLOOKUP, formulas)Good analytical and coordination skillsAbility to work under
Key ResponsibilitiesService MIS & ReportingPrepare daily, weekly, and monthly MIS reports for key customer accountsTrack service KPIs such as SLA adherence, PM Adherence, Complaint response & resolution time, rental DG(Diesel Generators) deployment recordGenerate customer wise and site wise service performance dashboard and share with internal teams and customersData ManagementMaintain service database for key accounts (calls, complaints, PM