Open tracking tickets for service interruptions and set severity based on definedcriteria. Ensure SLAs, schedule, quality and customer satisfactions are meet andexceeded. Ability to prioritize and successfully handle multiple engagements simultaneously. Responsible for achieving assigned metrics for the organization. Contact the appropriate second level support team to respond to each serviceinterruption. Assist in problem resolution as directed by
Manage end-to-end IT recruitment lifecycle.Source candidates through job portals, LinkedIn, referrals, and networking channels.Screen and shortlist candidates based on technical and business requirements.Conduct initial HR screening and coordinate interviews with hiring managers.Manage offer negotiations, documentation, and onboarding activities.Maintain recruitment trackers and ensure timely closure of positions.Build talent pipelines for current and
A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders.B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided.C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or
A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders.B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided.C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or