3 remote customer service jobs found in gurgaon south city i.

Order Management/CSR - Detailed Roles & Responsibilities (Aligned with GCO-Regional CCC Model) 1. Order Booking & Validation * Review and validate Purchase orders (PO/PA) against approved Quotes and contracts. * Book orders in Salesforce in compliance with commercial, revenue, export, and tax requirements. * Serve as first point of contact for order-related clarifications. 2. Order Corrections & Amendments * Assess impact of change requests on orders,

Key Responsibilities :Roles & Responsibilities - Customer Care ExecutiveManage the email backend/customer service vertical along with a team of executives.Handle and resolve customer queries and complaints received through email and calls.Ensure timely and accurate resolution of customer issues within defined SLAs.Resolve escalated complaints received from customers, agents, and advisors.Understand customer problems and identify appropriate solutions and

Role Overview: We are seeking a detail-oriented and collaborative Order Management / Customer Service Representative (CSR) to join our Global Customer Operations team. In this role, you will be responsible for end-to-end order booking, validation, software license execution, and invoice readiness while ensuring continuous coordination across Sales, Finance, IT, and Licensing teams. Key ResponsibilitiesOrder Booking & Validation: Review and validate