3 remote customer service jobs found in mpt.

Job Titles: Customer Service SpecialistSpecify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 1 years to 3 years.Responsibilities / Duties:Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity.Maintain a thorough

Collection & Application:Conduct calls to customers to follow up on overdue invoices and secure timely paymentsUpdate customer payment status and notes in AR systems with accuracy and timelinessMonitor unapplied and unidentified payments, performing follow-ups as neededReview and manage bad debt accounts, perform follow-ups, and support provisioning.Close Support, Analytics & Others:Track, update, and reconcile AR aging reports and highlight overdue

Key skills to focus on-* Education- Minimum Bachelor's degree required.* Order to Cash process & Tools (O2C or OTC)* Excellent communication skills (Written & Spoken)* ERP experience is mandatory; SAP is preferred* Import/Export Experience* Candidate must have experience in international shipping, documentation, incoterms; however, not necessarily experience is coming or limiting upto freightforwarding.Job Description:Acts as the interface between