3 remote customer service jobs found in mpt.

Position- Customer Handling Supervisor ( KAM )Location: Mumbai Qualification- Any Graduate Job Responsibilities:Customer Relationship Management:Act as the primary point of contact for customers, ensuring their queries and issues are handled promptly and professionally.Basic computer MS word Excel, PowerPoint skills and mail chat Data maintenance MIS preparation & PPTBuild and maintain strong, long-term customer relationships to support business

Key skills to focus on-* Education- Minimum Bachelor's degree required.* Order to Cash process & Tools (O2C or OTC)* Excellent communication skills (Written & Spoken)* ERP experience is mandatory; SAP is preferred* Import/Export Experience* Candidate must have experience in international shipping, documentation, incoterms; however, not necessarily experience is coming or limiting upto freightforwarding.Job Description:Acts as the interface between

Key Responsibilities:Handle emergency and medical-related calls efficiently and provide appropriate guidance to patients.Coordinate with doctors and departments during emergency situations.Manage patient conversion ratio through timely follow-ups and effective patient communication.Maintain accurate records of patient interactions, appointments, and escalations.Ensure prompt response and professional communication during all patient