3 marketing- and pr consultants jobs found in koramangala.

Job Description - Customer Service Executive (Gold Point)Qualification:Graduate with basic computer knowledge and MS Office skills. Skills Required:Basic knowledge of Gold & Precious Metals marketGold quality checking/appraisal knowledgeKYC documentation knowledgeCommunication skills in local language & EnglishNegotiation and customer handling skill. Key Responsibilities:Handle day-to-day customer transactions and queriesVerify, appraise, and process gold

What you'll own Daily ops execution: demo scheduling, dispatch, delivery, returns, SLA tracking.Warehouse coordination: picking, packing, inventory audits, stock accuracy.Fleet and last-mile management: routing, agent coverage, on-time performance.Escalation handling: When something breaks, you're the first call, not the last.Operational dashboards and reporting: You track the numbers daily and flag what's slipping before it becomes a problem.SOPs:

Skills & Know HowMust have:* Proven experience in a senior technical or functional support role, ideally supporting enterprise or strategic customers.* Strong analytical and problem-solving skills with the ability to diagnose and resolve multifaceted problems.* Excellent communication and stakeholder management skills-able to handle sensitive customer interactions with professionalism and empathy.* Ability to manage multiple high-priority cases