2 customer retention associate jobs found for you.

Minimum 2+ years of international experience, preferably supporting US customers onlyExperience with both US and UK clients is acceptable (even if 0 years with UK)Previous employment with companies of size 150+ employees, preferably in voice processProven performance: 94% CSAT, average score around 83–84%Any degree acceptedexperience5

Key Responsibilities:• 2+ years of experience in a customer service environment with International Call handling experience.• Bachelor’s degree in any discipline.• Advanced verbal and/or written communication skills with ability to provide exceptional customerservice and de-escalate the customer as needed.Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their