Role & responsibilities Technical Skills & Process KnowledgeSystem Proficiency: Strong hands-on experience with HRIS platforms (e.g., Workday, SAP, SuccessFactors) and Case Management/Ticketing tools (e.g., ServiceNow, Zendesk).HR Knowledge: Solid understanding of core HR processes, policies, and compliance procedures across multiple disciplines (e.g., benefits, onboarding, payroll, data administration).Content Management: Experience contributing to or
Job DescriptionAbout the RoleDow is a dynamic and innovative Science and Materials Company committed to delivering exceptional service to customers while driving profitability. As a Customer Service Specialist, you will serve as a key interface between customers and internal business value chain partners.You will contribute to the organization's success by providing customer-focused solutions, managing operational requirements, and collaborating closely