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- Core Responsibilities:Manage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Follow communication scripts and protocols to ensure consistency and quality in customer interactions.Keep records of customer interactions, process customer accounts, and file documents.Go the extra mile to engage customers and provide aCore Responsibilities:Manage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Follow communication scripts and protocols to ensure consistency and quality in customer interactions.Keep records of customer interactions, process customer accounts, and file documents.Go the extra mile to engage customers and provide a
- Salesforce QA Automation Engineer Responsibilities:Meeting with the software design team to discuss verification protocols.Identifying software application weaknesses and target areas.Sketching out ideas for automated software test procedures.Reviewing software bug reports and highlighting problem areas.Writing automation scripts and implementing software applications.Designing and installing software databases.Troubleshooting automation software andSalesforce QA Automation Engineer Responsibilities:Meeting with the software design team to discuss verification protocols.Identifying software application weaknesses and target areas.Sketching out ideas for automated software test procedures.Reviewing software bug reports and highlighting problem areas.Writing automation scripts and implementing software applications.Designing and installing software databases.Troubleshooting automation software and
- 1.Design components and assemblies with PTC CREO solid modeling software, creatingnecessary procedures and instructions, and all other documentation as required. Type of designwork is simple to moderate complexity.40%2. Develop and document engineering specifications and material requirements as required.Process ECNs. Follow established document control procedures. 20%3.Ability to analyze and resolve simple to moderate technical issues and problems using1.Design components and assemblies with PTC CREO solid modeling software, creatingnecessary procedures and instructions, and all other documentation as required. Type of designwork is simple to moderate complexity.40%2. Develop and document engineering specifications and material requirements as required.Process ECNs. Follow established document control procedures. 20%3.Ability to analyze and resolve simple to moderate technical issues and problems using
