3 customer support executive jobs found in agram, karnataka.

Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concernseffectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and other relatedrequests.• Troubleshoot customer issues and

Experience :1-3yearslocation:bangaloreCustomer support Executive.Communication - High voice and excellent written communicationExperience in data processingBasic technical skills including sound knowledge of MS office tools (especially excel)Ability to quickly learn the process, work with minimal supervision and deliver work in a timely mannerPro-actively engage different teams/departments internally when needed to complete tasks. experience3

Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and