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Testing, Requirement Discussion, SQL, Techno-functional support, Linux Operating KnowledgeExperience / Role :- Minimum 5 years work experience in software analysis, testing analysis.- Qualifications: B E / B Tech / MCA from reputed University- Experience in software testing, test scenario preparation and execution- Experience in software analysis / design and requirement finalization- Experience in software support / liason with vendor- Experience of

Technical Troubleshooting: Diagnose and resolve issues with computer systems, software, hardware, and peripherals. Issue Documentation: Maintain detailed records of customer interactions, transactions, complaints, and resolutions. Issue Escalation: Escalate unresolved or complex issues to the appropriate level of support personnel for further action. Problem Tracking: Monitor and manage ticket queues, tracking the progress of issues from submission to

Cash applications Processing Payments:Receiving and processing various payment methods, such as checks, ACH, wires, and credit cards. Payment Matching:Accurately matching incoming payments to the corresponding open invoices on customer accounts. Discrepancy Resolution:Investigating and resolving any payment discrepancies or unapplied cash. experience4