Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 5 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 5 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued
Purpose of RoleThis is a techno-functional role focusing on delivery of all the business requirements and internal projects using his team and collaborating across verticals.Identify needs and ensure successful delivery of projects while identifying and driving actions to improve service, drive stability, and reduce costsThey are expected to work along with different stakeholders across the organization to deliver quality products on time. Key
Purpose of RoleThis is a techno-functional role focusing on delivery of all the business requirements and internal projects using his team and collaborating across verticals.Identify needs and ensure successful delivery of projects while identifying and driving actions to improve service, drive stability, and reduce costsThey are expected to work along with different stakeholders across the organization to deliver quality products on time. Key
Job Requirement (JR) & Job Description (JD) Job Title (Role)MIS ExecutiveEducational QualificationsUnder GradGenderM/FPosition reports toArea Manager Role OverviewLooking for a detail-oriented and proactive MIS Specialist to support our management information systems and reporting functions.The role requires expertise in data management, report generation, and cross-functional coordination to ensure smooth business operations.The ideal candidate will have
Job Requirement (JR) & Job Description (JD) Job Title (Role)MIS ExecutiveEducational QualificationsUnder GradGenderM/FPosition reports toArea Manager Role OverviewLooking for a detail-oriented and proactive MIS Specialist to support our management information systems and reporting functions.The role requires expertise in data management, report generation, and cross-functional coordination to ensure smooth business operations.The ideal candidate will have
Cash applications Processing Payments:Receiving and processing various payment methods, such as checks, ACH, wires, and credit cards. Payment Matching:Accurately matching incoming payments to the corresponding open invoices on customer accounts. Discrepancy Resolution:Investigating and resolving any payment discrepancies or unapplied cash. experience4
Cash applications Processing Payments:Receiving and processing various payment methods, such as checks, ACH, wires, and credit cards. Payment Matching:Accurately matching incoming payments to the corresponding open invoices on customer accounts. Discrepancy Resolution:Investigating and resolving any payment discrepancies or unapplied cash. experience4
Job role: Desktop Suupport Engineer Location: Gangtok-Sikkim Shift :Day Shift Experience required:2 to 4 Years Its a contractual role for 1 Year Excellent knowledge in Desktop, laptop, Office applications, BYOD, printer, installation andconfiguration and Wi fi/Network troubleshooting Escalating unresolved problems as per the Escalation processes, through the Service Desk,keeping all relevant personnel in the communication loop. Configuration/
Job role: Desktop Suupport Engineer Location: Gangtok-Sikkim Shift :Day Shift Experience required:2 to 4 Years Its a contractual role for 1 Year Excellent knowledge in Desktop, laptop, Office applications, BYOD, printer, installation andconfiguration and Wi fi/Network troubleshooting Escalating unresolved problems as per the Escalation processes, through the Service Desk,keeping all relevant personnel in the communication loop. Configuration/
Testing, Requirement Discussion, SQL, Techno-functional support, Linux Operating KnowledgeExperience / Role :- Minimum 5 years work experience in software analysis, testing analysis.- Qualifications: B E / B Tech / MCA from reputed University- Experience in software testing, test scenario preparation and execution- Experience in software analysis / design and requirement finalization- Experience in software support / liason with vendor- Experience of
Testing, Requirement Discussion, SQL, Techno-functional support, Linux Operating KnowledgeExperience / Role :- Minimum 5 years work experience in software analysis, testing analysis.- Qualifications: B E / B Tech / MCA from reputed University- Experience in software testing, test scenario preparation and execution- Experience in software analysis / design and requirement finalization- Experience in software support / liason with vendor- Experience of
Lead, coach, and performance-manage Quality Auditors in India; set goals and development plans.Own QA SOPs, sampling plans, and scoring rubrics; maintain version control and change logs.Run weekly/monthly calibration (target ≤5% variance) across pods/shifts.Conduct audits and spot checks for accuracy and policy adherence (Medallion + client).Drive RCA/CAPA with Ops to reduce repeat errors and rework.Training tie-in: Convert top defects into short
Lead, coach, and performance-manage Quality Auditors in India; set goals and development plans.Own QA SOPs, sampling plans, and scoring rubrics; maintain version control and change logs.Run weekly/monthly calibration (target ≤5% variance) across pods/shifts.Conduct audits and spot checks for accuracy and policy adherence (Medallion + client).Drive RCA/CAPA with Ops to reduce repeat errors and rework.Training tie-in: Convert top defects into short
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