We are seeking a Senior IT Support Engineer to provide advanced desktop, infrastructure, and help desk support to technical and non-technical employees, executive management, and during corporate events (on-site and off-site). This role requires expert troubleshooting skills, enterprise IT knowledge, and the ability to work independently while guiding junior team members. Key ResponsibilitiesDeploy, configure, and maintain Windows and Apple systems,
We are seeking a Senior IT Support Engineer to provide advanced desktop, infrastructure, and help desk support to technical and non-technical employees, executive management, and during corporate events (on-site and off-site). This role requires expert troubleshooting skills, enterprise IT knowledge, and the ability to work independently while guiding junior team members. Key ResponsibilitiesDeploy, configure, and maintain Windows and Apple systems,
Design and maintain robust data ingestion and feature-store pipelines supporting both traditional ML models and large-language-model (LLM) applications. Implement Retrieval-Augmented Generation systems: build vector stores, design embedding strategies, integrate semantic search over document corpora, and manage latency/throughput trade-offs for real-time generation. Evaluate and optimize retrieval components for scale and relevance, and seamlessly
Design and maintain robust data ingestion and feature-store pipelines supporting both traditional ML models and large-language-model (LLM) applications. Implement Retrieval-Augmented Generation systems: build vector stores, design embedding strategies, integrate semantic search over document corpora, and manage latency/throughput trade-offs for real-time generation. Evaluate and optimize retrieval components for scale and relevance, and seamlessly
Core Responsibilities:Manage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Follow communication scripts and protocols to ensure consistency and quality in customer interactions.Keep records of customer interactions, process customer accounts, and file documents.Go the extra mile to engage customers and provide a
Core Responsibilities:Manage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Follow communication scripts and protocols to ensure consistency and quality in customer interactions.Keep records of customer interactions, process customer accounts, and file documents.Go the extra mile to engage customers and provide a
Key Responsibilities: • 2+ years of experience in a customer service environment with International Call handling experience.• Bachelor’s degree in any discipline.• Advanced verbal and/or written communication skills with ability to provide exceptional customerservice and de-escalate the customer as needed.Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their
Key Responsibilities: • 2+ years of experience in a customer service environment with International Call handling experience.• Bachelor’s degree in any discipline.• Advanced verbal and/or written communication skills with ability to provide exceptional customerservice and de-escalate the customer as needed.Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their
Key Responsibilities:ï‚· Production planning- Providing confirmation dates of orders to planner basedon man and machine capacity.ï‚· Monitoring progress of Scheduled orders and informing sales department inadvance in case of any delayï‚· Line balancing.ï‚· Managing Day to day shift activities as Shift in charge of Productionï‚· Monitoring timing of operations.ï‚· Coordination of HR activities with production lines.ï‚· Updating of FG in ERPï‚· Monitoring of shortages.
Key Responsibilities:ï‚· Production planning- Providing confirmation dates of orders to planner basedon man and machine capacity.ï‚· Monitoring progress of Scheduled orders and informing sales department inadvance in case of any delayï‚· Line balancing.ï‚· Managing Day to day shift activities as Shift in charge of Productionï‚· Monitoring timing of operations.ï‚· Coordination of HR activities with production lines.ï‚· Updating of FG in ERPï‚· Monitoring of shortages.
Dear candidate, We have an openings with reputed cement in Sindri location for Mechanical Engineer role Job type - offrole Knwledge : 1. Plan and oversee of erection & commissioning of heavy equipments preferably wagon tippler ,Stacker reclaimer.2. Inspection & verification of foundation with respect to civil & equipment drawings.Inspection of incoming materials for specific area.3. Erection of structure pertaining to the equipments.  5. Generate required
Dear candidate, We have an openings with reputed cement in Sindri location for Mechanical Engineer role Job type - offrole Knwledge : 1. Plan and oversee of erection & commissioning of heavy equipments preferably wagon tippler ,Stacker reclaimer.2. Inspection & verification of foundation with respect to civil & equipment drawings.Inspection of incoming materials for specific area.3. Erection of structure pertaining to the equipments.  5. Generate required
Dear candidate, We have an openings with reputed cement in Sindri location forMechanical Support Engineer role Job type - offrole Knwledge : 1. Plan and oversee of erection & commissioning of heavy equipments preferably wagon tippler ,Stacker reclaimer.2. Inspection & verification of foundation with respect to civil & equipment drawings.Inspection of incoming materials for specific area.3. Erection of structure pertaining to the equipments.  5. Generate
Dear candidate, We have an openings with reputed cement in Sindri location forMechanical Support Engineer role Job type - offrole Knwledge : 1. Plan and oversee of erection & commissioning of heavy equipments preferably wagon tippler ,Stacker reclaimer.2. Inspection & verification of foundation with respect to civil & equipment drawings.Inspection of incoming materials for specific area.3. Erection of structure pertaining to the equipments.  5. Generate
Dear candidate, We have an openings with reputed cement in Warisaliganj location for Mechanical Engineer role Job type - offrole Knwledge : 1. Plan and oversee of erection & commissioning of heavy equipments preferably wagon tippler ,Stacker reclaimer.2. Inspection & verification of foundation with respect to civil & equipment drawings.Inspection of incoming materials for specific area.3. Erection of structure pertaining to the equipments.  5. Generate
Dear candidate, We have an openings with reputed cement in Warisaliganj location for Mechanical Engineer role Job type - offrole Knwledge : 1. Plan and oversee of erection & commissioning of heavy equipments preferably wagon tippler ,Stacker reclaimer.2. Inspection & verification of foundation with respect to civil & equipment drawings.Inspection of incoming materials for specific area.3. Erection of structure pertaining to the equipments.  5. Generate
Core Responsibilities:Manage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Follow communication scripts and protocols to ensure consistency and quality in customer interactions.Keep records of customer interactions, process customer accounts, and file documents.Go the extra mile to engage customers and provide a
Core Responsibilities:Manage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Follow communication scripts and protocols to ensure consistency and quality in customer interactions.Keep records of customer interactions, process customer accounts, and file documents.Go the extra mile to engage customers and provide a
Electrical Support EngineerWe are seeking a highly skilled and experienced Electrical Support Engineer to join our team on a contract basis in Warisaliganj, Bihar, India. This is a fantastic opportunity for a motivated individual with 3-5 years of experience in electrical engineering to contribute to challenging and rewarding projects.Tasks Erection of electrical systems and components.Project commissioning and testing.Troubleshooting and resolving
Electrical Support EngineerWe are seeking a highly skilled and experienced Electrical Support Engineer to join our team on a contract basis in Warisaliganj, Bihar, India. This is a fantastic opportunity for a motivated individual with 3-5 years of experience in electrical engineering to contribute to challenging and rewarding projects.Tasks Erection of electrical systems and components.Project commissioning and testing.Troubleshooting and resolving
Total Years (Band) 3-8 yearsYears (Relevant) Min 3 years in cement industrySeniority (desirable)At least having a good knowledge in Silo Slip-forming technique,  Piling jobs, machine & equipment foundations, framed structures.Types of OrganizationIndustrial Construction, Cement PlantsTypes of SectorCement IndustryVariety of experience3 years of experience must in various civil engineering construction works.Qualitative aspectsShould have a good knowledge
Total Years (Band) 3-8 yearsYears (Relevant) Min 3 years in cement industrySeniority (desirable)At least having a good knowledge in Silo Slip-forming technique,  Piling jobs, machine & equipment foundations, framed structures.Types of OrganizationIndustrial Construction, Cement PlantsTypes of SectorCement IndustryVariety of experience3 years of experience must in various civil engineering construction works.Qualitative aspectsShould have a good knowledge
Somekeydeliverablesfortherolewill includeKeyExperienceStrategy  Defineandimplement theGlobalvisionandstrategyforcustomersupportandoperationsthat will beutilisedbyourEMEA, APAC+Indian basedteamsBuildSOPstoensurequick resolution andconsistentexperiencesacrossall touchpoints  TeamLeadership  Lead,mentor&scale aglobal teamto50+supportagents,teamleads, across EMEA& APAC. DefineKPIs,run regularperformancereviews,
Somekeydeliverablesfortherolewill includeKeyExperienceStrategy  Defineandimplement theGlobalvisionandstrategyforcustomersupportandoperationsthat will beutilisedbyourEMEA, APAC+Indian basedteamsBuildSOPstoensurequick resolution andconsistentexperiencesacrossall touchpoints  TeamLeadership  Lead,mentor&scale aglobal teamto50+supportagents,teamleads, across EMEA& APAC. DefineKPIs,run regularperformancereviews,
Job Title: Electrical Support EngineerLocation: Sindri, JharkhandEmployment Type: Third-Party ContractExperience Required: 3 to 6 YearsEducation Qualification: Diploma / B.E. in Electrical EngineeringIndustry Preference: Cement Industry (Project Experience)Interested candidates may apply to nirmal.s@randstad.co.inJob Description:We are hiring an Electrical Support Engineer for our site located in Sindri, Jharkhand. The candidate will work under a
Job Title: Electrical Support EngineerLocation: Sindri, JharkhandEmployment Type: Third-Party ContractExperience Required: 3 to 6 YearsEducation Qualification: Diploma / B.E. in Electrical EngineeringIndustry Preference: Cement Industry (Project Experience)Interested candidates may apply to nirmal.s@randstad.co.inJob Description:We are hiring an Electrical Support Engineer for our site located in Sindri, Jharkhand. The candidate will work under a
Dear Candidate We have an opening for Mechanical support in Bathinda Punjab Job Type - Off role - 1 year extendable contract role Required - Cement background exp in Wagaon tippler, roller proess , erection activities  Interested candidates please drop your cv to nirmal.s@randstad.co.inexperience8
Dear Candidate We have an opening for Mechanical support in Bathinda Punjab Job Type - Off role - 1 year extendable contract role Required - Cement background exp in Wagaon tippler, roller proess , erection activities  Interested candidates please drop your cv to nirmal.s@randstad.co.inexperience8
3-10 years of exposure/experience in global client support along with customer focused approach.• Excellent verbal and written communication skills and experience in handling customer/Client viaemail/Ticketing System/Telephone call.• Understands Service Level agreement and work accordingly to ensure Service Levels are met and exceededat all times• Good knowledge of any structured query language. Must be able to relate business logic and traversethrough
3-10 years of exposure/experience in global client support along with customer focused approach.• Excellent verbal and written communication skills and experience in handling customer/Client viaemail/Ticketing System/Telephone call.• Understands Service Level agreement and work accordingly to ensure Service Levels are met and exceededat all times• Good knowledge of any structured query language. Must be able to relate business logic and traversethrough
6 yrs years of overall IT experience including program/project management, portfolio management2.Extensive experience in project management methodologies, governance and reporting3. Familiarity with PPM tools: Clarity/ Azzure DevOps/ Jira4. Proven experience engaging with C-level executives and regulatory authorities5.P3O or other relevant certificate6. Advanced knowledge of Excel and Power Pointexperience10
6 yrs years of overall IT experience including program/project management, portfolio management2.Extensive experience in project management methodologies, governance and reporting3. Familiarity with PPM tools: Clarity/ Azzure DevOps/ Jira4. Proven experience engaging with C-level executives and regulatory authorities5.P3O or other relevant certificate6. Advanced knowledge of Excel and Power Pointexperience10
Key accountabilities / Responsibilities: Tracking of incidents to support the regions in predictive maintenance and to follow up with regions to close feedback loopEvaluation of predictive monitors using scoring methodologiesImplementation and regular interpretation of operational KPIs to measure alert handling in regionsOperate predictive monitors by reviewing alerts and conducting quality checks.Support on data topics like master data and reporting of
Key accountabilities / Responsibilities: Tracking of incidents to support the regions in predictive maintenance and to follow up with regions to close feedback loopEvaluation of predictive monitors using scoring methodologiesImplementation and regular interpretation of operational KPIs to measure alert handling in regionsOperate predictive monitors by reviewing alerts and conducting quality checks.Support on data topics like master data and reporting of
About the Role:We are looking for a dedicated ERP HCM Support Senior Specialist to manage Level 1 support services across HCM platforms. The ideal candidate will ensure accurate and timely resolution of issues, maintain effective communication with stakeholders, and support administrative and reporting functions within the HCM support team.Key Responsibilities:Administer ERP/HCM Level 1 support services and manage support workflowsEnsure timely resolution
About the Role:We are looking for a dedicated ERP HCM Support Senior Specialist to manage Level 1 support services across HCM platforms. The ideal candidate will ensure accurate and timely resolution of issues, maintain effective communication with stakeholders, and support administrative and reporting functions within the HCM support team.Key Responsibilities:Administer ERP/HCM Level 1 support services and manage support workflowsEnsure timely resolution
3-10 years of exposure/experience in global client support along with customer focused approach.• Excellent verbal and written communication skills and experience in handling customer/Client viaemail/Ticketing System/Telephone call.• Understands Service Level agreement and work accordingly to ensure Service Levels are met and exceededat all times• Good knowledge of any structured query language. Must be able to relate business logic and traversethrough
3-10 years of exposure/experience in global client support along with customer focused approach.• Excellent verbal and written communication skills and experience in handling customer/Client viaemail/Ticketing System/Telephone call.• Understands Service Level agreement and work accordingly to ensure Service Levels are met and exceededat all times• Good knowledge of any structured query language. Must be able to relate business logic and traversethrough
Experience :1-3yearslocation:bangaloreCustomer support Executive.Communication - High voice and excellent written communicationExperience in data processingBasic technical skills including sound knowledge of MS office tools (especially excel)Ability to quickly learn the process, work with minimal supervision and deliver work in a timely mannerPro-actively engage different teams/departments internally when needed to complete tasks. experience3
Experience :1-3yearslocation:bangaloreCustomer support Executive.Communication - High voice and excellent written communicationExperience in data processingBasic technical skills including sound knowledge of MS office tools (especially excel)Ability to quickly learn the process, work with minimal supervision and deliver work in a timely mannerPro-actively engage different teams/departments internally when needed to complete tasks. experience3
Job description -Candidate would be a part of Output Production Support team.Key area to work on Output stream related stuffs like Access provision (eClipse/NRSP/eForte/MADRAS/FTMS/DM), Functional issues resolution for CIP area.Accountable for the resolution and management of Outputs Production Support tickets.Ensure appropriate communication and escalation of issues to relevant senior stakeholders.experience5
Job description -Candidate would be a part of Output Production Support team.Key area to work on Output stream related stuffs like Access provision (eClipse/NRSP/eForte/MADRAS/FTMS/DM), Functional issues resolution for CIP area.Accountable for the resolution and management of Outputs Production Support tickets.Ensure appropriate communication and escalation of issues to relevant senior stakeholders.experience5
Role - Cloud Support Engineer QualificationsBachelor's degree in Computer Science, Computer Engineering, Software Engineering or a related disciplineExperience with Python, Ansible, Jenkins, container technology (Docker/Kubernetes)  and PowerShellExperience with RedHat, Amazon Linux, and Windows systemsMinimum of 3 years of IT customer service experience / strong customer focusMinimum of 2 years of hands-on experience working with cloud technologies on
Role - Cloud Support Engineer QualificationsBachelor's degree in Computer Science, Computer Engineering, Software Engineering or a related disciplineExperience with Python, Ansible, Jenkins, container technology (Docker/Kubernetes)  and PowerShellExperience with RedHat, Amazon Linux, and Windows systemsMinimum of 3 years of IT customer service experience / strong customer focusMinimum of 2 years of hands-on experience working with cloud technologies on
Location: JuinagarShift Timing: General ShiftWork Mode: 5 days work from the officeNotice Period: 15–30 days Experience Requirement:2–3 years of experience is required in providing support to customer queries and requests via email.Educational Qualification (Must-Have): Master’s degree in Chemistry, Life Sciences, Biochemistry, or related fields of Science.Excellent written and spoken English communication skills.Ability to understand incoming queries and
Location: JuinagarShift Timing: General ShiftWork Mode: 5 days work from the officeNotice Period: 15–30 days Experience Requirement:2–3 years of experience is required in providing support to customer queries and requests via email.Educational Qualification (Must-Have): Master’s degree in Chemistry, Life Sciences, Biochemistry, or related fields of Science.Excellent written and spoken English communication skills.Ability to understand incoming queries and
ï‚· 3-8 years of consulting or relevant experience specializing in developing compellingbusiness cases, conducting thorough analyses, and creating impactful presentationsï‚· Proven track record in developing data-based reports and presentations thatdemonstrate value proposition and drives decision-makingï‚· Perform detailed, quantitative analysis and interpret structured and unstructured data,draw conclusions, and execute various projects for members, including
ï‚· 3-8 years of consulting or relevant experience specializing in developing compellingbusiness cases, conducting thorough analyses, and creating impactful presentationsï‚· Proven track record in developing data-based reports and presentations thatdemonstrate value proposition and drives decision-makingï‚· Perform detailed, quantitative analysis and interpret structured and unstructured data,draw conclusions, and execute various projects for members, including
SAP Delivery HeadDescriptionWe are seeking a highly experienced and results-oriented SAP Delivery Head to lead and manage our SAP delivery teams. This is a full-time position based in Kolkata, India, requiring a minimum of 10 years of experience in SAP project management.Position: SAP HeadShift: Full TimeSalary: Competitive (To be discussed during interview)Location: Kolkata, WB, 700001, IndiaAdvantagesThe successful candidate will enjoy a competitive
SAP Delivery HeadDescriptionWe are seeking a highly experienced and results-oriented SAP Delivery Head to lead and manage our SAP delivery teams. This is a full-time position based in Kolkata, India, requiring a minimum of 10 years of experience in SAP project management.Position: SAP HeadShift: Full TimeSalary: Competitive (To be discussed during interview)Location: Kolkata, WB, 700001, IndiaAdvantagesThe successful candidate will enjoy a competitive
Qualifications (Education/Experience/Certification):• MBA preferred, Bachelors degree required• 12+ years of experience in FMCG Packaging Graphics/Artwork/Design [Corporate or Agency On-Site]• Expertise in packaging artwork, adaptation, prepress processes, and color reproduction/managementtechnologies.• Proficiency in packaging and commercial printing/decoration techniques, including flexo, offset, gravure,and screen printing.• Strong knowledge of project
Qualifications (Education/Experience/Certification):• MBA preferred, Bachelors degree required• 12+ years of experience in FMCG Packaging Graphics/Artwork/Design [Corporate or Agency On-Site]• Expertise in packaging artwork, adaptation, prepress processes, and color reproduction/managementtechnologies.• Proficiency in packaging and commercial printing/decoration techniques, including flexo, offset, gravure,and screen printing.• Strong knowledge of project
Key ResponsibilitiesLead the sustaining team for Digital Systems-Compass Cash Center product maintenance and improvementsManage backlog prioritization for bug fixes and enhancementsLead Agile development team (daily scrums, bi-weekly sprints)Coordinate with Support teams to address customer issues and keep our customers happyDevelop and execute maintenance release plansEnsure compliance with business processes and quality standardsManage testing and
Key ResponsibilitiesLead the sustaining team for Digital Systems-Compass Cash Center product maintenance and improvementsManage backlog prioritization for bug fixes and enhancementsLead Agile development team (daily scrums, bi-weekly sprints)Coordinate with Support teams to address customer issues and keep our customers happyDevelop and execute maintenance release plansEnsure compliance with business processes and quality standardsManage testing and
Preparation of the required documentation for submission to the relevant regulatoryauthorities and thorough follow-upï‚· Monitor and follow up the regulatory application submission status, including variations andrenewals.ï‚· Support to manage regulatory inspection (as applicable) and Product life cycle maintenanceof all currently registered product licenses and maintain validity of all regulatory certificationsaccording to local regulation.ï‚· Monitor local
Preparation of the required documentation for submission to the relevant regulatoryauthorities and thorough follow-upï‚· Monitor and follow up the regulatory application submission status, including variations andrenewals.ï‚· Support to manage regulatory inspection (as applicable) and Product life cycle maintenanceof all currently registered product licenses and maintain validity of all regulatory certificationsaccording to local regulation.ï‚· Monitor local
Roles & Responsibilities:- Lead the design, development, and implementation of SAP Sales and Distribution (SD) applications, ensuring that they meet business requirements and are delivered on time and within budget.- Provide technical guidance and support to the team, utilizing your expertise in SAP SD to troubleshoot and resolve complex issues.- Collaborate with cross-functional teams, including business analysts, developers, and project managers, to
Roles & Responsibilities:- Lead the design, development, and implementation of SAP Sales and Distribution (SD) applications, ensuring that they meet business requirements and are delivered on time and within budget.- Provide technical guidance and support to the team, utilizing your expertise in SAP SD to troubleshoot and resolve complex issues.- Collaborate with cross-functional teams, including business analysts, developers, and project managers, to
Job Title: Customer Care ExecutiveLocation: ChennaiSalary: ₹2 lakhs - ₹4 lakhs per annumKey Responsibilities:- Handle customer inquiries, complaints, and feedback via phone, email, and other channels- Provide accurate information about automobile products and services- Resolve customer issues efficiently and effectively- Document customer interactions and maintain records- Collaborate with internal teams to ensure seamless customer
Job Title: Customer Care ExecutiveLocation: ChennaiSalary: ₹2 lakhs - ₹4 lakhs per annumKey Responsibilities:- Handle customer inquiries, complaints, and feedback via phone, email, and other channels- Provide accurate information about automobile products and services- Resolve customer issues efficiently and effectively- Document customer interactions and maintain records- Collaborate with internal teams to ensure seamless customer