3 customer retention associate jobs found in peenya i stage.

Minimum 2+ years of international experience, preferably supporting US customers onlyExperience with both US and UK clients is acceptable (even if 0 years with UK)Previous employment with companies of size 150+ employees, preferably in voice processProven performance: 94% CSAT, average score around 83-84%Any degree acceptedexperience5

Key Responsibilities:The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls from customers regarding products, services, and orders.* Provide accurate and timely information to customers, addressing their questions and concerns effectively.* Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests.* Troubleshoot customer issues and

Key Responsibilities: The position will play an integral part in the company's growth initiatives including but not limited to: * Handle inbound calls from customers regarding products, services, and orders. * Provide accurate and timely information to customers, addressing their questions and concerns effectively. * Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests. * Troubleshoot customer