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Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and

The Opportunity:We are seeking a proactive, empathetic, and highly organized Customer Experience Executive to be a pivotal link between our Global Engineering Center’s competence teams and our internal group company stakeholders. This role is crucial for ensuring exceptional satisfaction with the engineering services we deliver. You will be the voice of our internal clients, advocating for their needs, fostering strong partnerships, and driving continuous

A Telesales Executive's job is to sell products or services over the phone, either by making outbound calls or handling inbound calls. They engage with customers to understand their needs, highlight product benefits, negotiate prices, and secure sales. Telesales Executives play a crucial role in driving revenue and growth for their company. Here's a more detailed look at the role:Key Responsibilities:Customer Engagement: Building rapport with customers,