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- A Telesales Executive's job is to sell products or services over the phone, either by making outbound calls or handling inbound calls. They engage with customers to understand their needs, highlight product benefits, negotiate prices, and secure sales. Telesales Executives play a crucial role in driving revenue and growth for their company. Here's a more detailed look at the role:Key Responsibilities:Customer Engagement: Building rapport with customers,A Telesales Executive's job is to sell products or services over the phone, either by making outbound calls or handling inbound calls. They engage with customers to understand their needs, highlight product benefits, negotiate prices, and secure sales. Telesales Executives play a crucial role in driving revenue and growth for their company. Here's a more detailed look at the role:Key Responsibilities:Customer Engagement: Building rapport with customers,
- The Opportunity:We are seeking a proactive, empathetic, and highly organized Customer Experience Executive to be a pivotal link between our Global Engineering Center’s competence teams and our internal group company stakeholders. This role is crucial for ensuring exceptional satisfaction with the engineering services we deliver. You will be the voice of our internal clients, advocating for their needs, fostering strong partnerships, and driving continuousThe Opportunity:We are seeking a proactive, empathetic, and highly organized Customer Experience Executive to be a pivotal link between our Global Engineering Center’s competence teams and our internal group company stakeholders. This role is crucial for ensuring exceptional satisfaction with the engineering services we deliver. You will be the voice of our internal clients, advocating for their needs, fostering strong partnerships, and driving continuous
- Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission, error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance onKey Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission, error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on
