1 field service engineer lead job found in bhopal, madhya pradesh.

• Machine installation and attending breakdown calls. • Diagnose and resolve technical problems reported by the customers. • Thorough product knowledge and issue escalation. • Remote assistance, software/hardware updates and Quality assurance • Strive to exceed customer expectation and resolving the issues in real time. • Gather feedback on product performance, customer experience, and providing insights on product improvement to relevant teams.experience9