4 customer retention associate jobs found in bengaluru, karnataka.

Minimum 2+ years of international experience, preferably supporting US customers onlyExperience with both US and UK clients is acceptable (even if 0 years with UK)Previous employment with companies of size 150+ employees, preferably in voice processProven performance: 94% CSAT, average score around 83–84%Any degree acceptedexperience5

Role : Customer Care Voice AssociateJob Purpose:We are searching for talent to passionately serve our customers & company, and we want you!Bangalore is growing, and Customer Care is no exception. We are looking for an Customer Care VoiceAssociate in Bangalore to deliver best in class Customer Care support. Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls

Key Responsibilities:• 2+ years of experience in a customer service environment with International Call handling experience.• Bachelor’s degree in any discipline.• Advanced verbal and/or written communication skills with ability to provide exceptional customerservice and de-escalate the customer as needed.Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their

Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concernseffectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and other relatedrequests.• Troubleshoot customer issues and