Support systems, applications, and telecommunications products.Detect, diagnose, and resolve Application, system incidents and service interruptions.Escalate complex issues to Tier II/III support or relevant departments.Document incidents, actions taken, and resolutions in a ticketing system.Perform routine maintenance tasks, including updates and system /application checks.Communicate with internal teams and external vendors for issue resolution.Follow
Support systems, applications, and telecommunications products.Detect, diagnose, and resolve Application, system incidents and service interruptions.Escalate complex issues to Tier II/III support or relevant departments.Document incidents, actions taken, and resolutions in a ticketing system.Perform routine maintenance tasks, including updates and system /application checks.Communicate with internal teams and external vendors for issue resolution.Follow
Job Title Manager Information TechnologyReports to Managing director , IndiaDirect Reports 3-4 ( to add as work increases )Department ITLocation GurgaonWork Module- Work from Office  3. Key Result Areas• Providing leadership in the development or acquisition of business-supporting applications.• Maintaining a minimum of 99.5% application availability at all company locations.• Monitoring and addressing non-conformities in applications and processes,
Job Title Manager Information TechnologyReports to Managing director , IndiaDirect Reports 3-4 ( to add as work increases )Department ITLocation GurgaonWork Module- Work from Office  3. Key Result Areas• Providing leadership in the development or acquisition of business-supporting applications.• Maintaining a minimum of 99.5% application availability at all company locations.• Monitoring and addressing non-conformities in applications and processes,
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