Open tracking tickets for service interruptions and set severity based on definedcriteria. Ensure SLAs, schedule, quality and customer satisfactions are meet andexceeded. Ability to prioritize and successfully handle multiple engagements simultaneously. Responsible for achieving assigned metrics for the organization. Contact the appropriate second level support team to respond to each serviceinterruption. Assist in problem resolution as directed by
What you'll do:This role is in Record to Report Process in a fast paced, high volume SSC environment that supports global business and operations that use ORACLE/SAP application for financial accounting and reporting. The position is responsible for reconciliation, intercompany, fixed asset accounting, period close activities etc. with a high degree of efficiency and quality for business units. This position is responsible for managing one or more Record
What you'll do:This role is in Record to Report Process in a fast paced, high volume SSC environment that supports global business and operations that use ORACLE/SAP application for financial accounting and reporting. The position is responsible for reconciliation, intercompany, fixed asset accounting, period close activities etc. with a high degree of efficiency and quality for business units. This position is responsible for managing one or more Record
Position DetailsPosition: Identity Lifecycle Support EngineerExperience: 2-5 years Contract - 1 YearLocation: Pune Role OverviewWe are looking for an experience Level 2, Identity & Access Management Engineer with good knowledge of Active Directory, Microsoft Entra ID, and Identity Lifecycle Management. The role involves supporting IAM operations, troubleshooting identity and access issues, and ensuring secure and efficient user access.IAM Engineer
Sales MIS ExecutiveLocation: Kolhapur, MaharashtraExperience: 3-5 YearsQualification: UG / PGInterview Mode: Face-to-Face & VirtualKey ResponsibilitiesData Management: Clean, organize, and maintain daily/weekly/monthly sales databases across all channels.Report Generation: Create sales performance reports, target vs. achievement analysis, and build interactive dashboards in Power BI.Data Validation: Check data accuracy, resolve discrepancies, and automate
Manage end-to-end IT recruitment lifecycle.Source candidates through job portals, LinkedIn, referrals, and networking channels.Screen and shortlist candidates based on technical and business requirements.Conduct initial HR screening and coordinate interviews with hiring managers.Manage offer negotiations, documentation, and onboarding activities.Maintain recruitment trackers and ensure timely closure of positions.Build talent pipelines for current and
ole & Responsibilities: - Execute order entry and manage fulfillment for complex priority accounts.- Maintain thorough knowledge of products, business applications, and service offerings.- Build customer relationships to understand needs and gather market intelligence.- Coordinate account activities, proactively address issues, and implement solutions.- Maintain service levels based on business prioritization.- Balance customer requirements with
ole & Responsibilities: - Execute order entry and manage fulfillment for complex priority accounts.- Maintain thorough knowledge of products, business applications, and service offerings.- Build customer relationships to understand needs and gather market intelligence.- Coordinate account activities, proactively address issues, and implement solutions.- Maintain service levels based on business prioritization.- Balance customer requirements with
Job Titles: Customer Service SpecialistSpecify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 10 years.About Us:Our Company is a dynamic and innovative Science and Materials Company committed to deliveringexceptional service to our customers while driving profitability. As a Customer ServiceRepresentative, you will play a crucial role as the interface between our
Job Title: Associate Prompt EngineersExperience Required: 0 - 4 Years (Freshers and Experienced)Employment Type: Contract (Duration: 1+ year, extendable)Client: NA Payroll Company: Randstad India Pvt LtdMode of Work: Completely Work From HomeShift: Day shiftMandatory Requirements:Excellent communicationSpecific own equipment (2GHz+ processor, 8GB RAM, Licensed Windows 10, 100MBPS internet)Recent mobile operating system (Android 15 or iOS 16)Note on Fees:
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 5 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 5 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued
ResponsibilitiesReport Creation: Build daily, weekly, and monthly financial summaries, such as profit and loss statements.Variance Analysis: Compare actual spending or sales to company budgets to find money-saving opportunities.Data Management: Clean and organize raw data from accounting systems to ensure high accuracy.Audit Support: Gather and verify financial records to help external and internal auditors review the companyKey SkillsSoftware: Deep
Are you a highly skilled MIS Executive with experience in the FMCG industry? Randstad India is seeking a detail-oriented individual to join our team.MIS Executive - SalesCompany OverviewRandstad India is a leading global provider of HR services.Job LocationMumbaiDepartmentSalesReporting RelationshipTo be determined based on the successful candidate.Job SummaryThis role involves managing and analyzing sales data using advanced Excel functionalities. The
A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders.B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided.C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or
A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders.B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided.C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or
Role & responsibilities>Identifying potential workshops of PGMs area wise and utilizing them for our business and future references.>Ensuring timely Enrollments of New PGMs in DMS with relevant Lat / Long Details>Conduct regular PGM Meet training (as per schedule) to improve product recommendation & sales referrals.>Ensuring Timely Schemes/ benefits are conveyed to PGMs which are converted through referrals>Ensuring updating of Various team sheets like
Responsibilities / Duties:Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity.Maintain a thorough knowledge of the company's products, applications, and service offerings within the assigned business portfolio.Strengthen customer intimacy by developing solid relationships, understanding customer
Job Titles: Customer Service SpecialistSpecify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 5 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued
Job Titles: Customer Service SpecialistSpecify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 5 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued
Key ResponsibilitiesFirst-Contact Resolution: Act as the primary point of contact for workforce administration inquiries via phone, chat, and e-Request, delivering swift and accurate solutions to employees and People Leaders.Case Management & Escalation: Delegate and escalate complex queries appropriately while retaining ultimate ownership of the issue until full resolution.Communication & Tracking: Proactively track the progress of open cases and provide
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 2 years to 8 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued
Key ResponsibilitiesManage and support operations related to Insurance productsCoordinate with internal teams, partners, and external stakeholdersHandle customer/client communication with clarity and professionalismEnsure adherence to regulatory and company processesSupport day-to-day operational requirements and reportingexperience5
Job Responsibilities:1. Creating High-Quality Content for Various AI Models:○ Develop conversational prompts and responses.○ Create generative prompts and responses.○ Write description prompts.○ Provide detailed descriptions of videos with or without audio.○ Summarize video content.○ Generate image captions.○ Create video event captions.2. Evaluating Human or AI-Generated Prompt-Response Pairs:○ Score prompt-response pairs on multiple parameters and