3 customer retention associate jobs found in h a farm.

Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concerns effectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests.• Troubleshoot customer issues and

Minimum 2+ years of international experience, preferably supporting US customers onlyExperience with both US and UK clients is acceptable (even if 0 years with UK)Previous employment with companies of size 150+ employees, preferably in voice processProven performance: 94% CSAT, average score around 83–84%Any degree acceptedexperience5

Key Responsibilities: The position will play an integral part in the company’s growth initiatives including but not limited to: • Handle inbound calls from customers regarding products, services, and orders. • Provide accurate and timely information to customers, addressing their questions and concerns effectively. • Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests. • Troubleshoot customer